Jackies Hideaway Ii

Summary of Reviews for Jackie's Hideaway:

• Several reviewers expressed dissatisfaction with the handling of deposits, citing a lack of communication regarding the non-refundable nature of the deposit and perceived rudeness from the owner's husband when attempting to retrieve it.
• Many reviews praised the care and environment at Jackie's Hideaway, highlighting the professional, patient, and warm caregivers, the cleanliness of the facility, and the quality of the food. Special dietary requests are accommodated, and the facility is described as having a homelike atmosphere with spacious rooms and pleasant outdoor areas.
• One review mentioned the facility's strict COVID-19 precautions, including regular testing, vaccination, and restrictions on common area access, which contributed to a sense of safety for residents and their families.
• Several reviewers noted the compassionate and dedicated staff, including the owner, Taly, who is described as very responsive and concerned about the residents' needs. The staff's understanding of dementia and their ability to make residents feel comfortable and cared for were frequently mentioned.
• Some reviews highlighted the benefits of the board and care model, such as the ability to form close relationships with caregivers and the personalized attention residents receive due to the smaller size of the facility.
• Concerns were raised about the facility's ability to care for larger or heavier residents who cannot transfer themselves, suggesting that it may be difficult in such cases.
• The cost of care at Jackie's Hideaway is mentioned as being higher than other facilities, but reviewers felt that the quality of care and the facility's amenities justified the expense.

Overall, Jackie's Hideaway is highly recommended by many for its compassionate care, clean and comfortable environment, and the professionalism of its staff, though some expressed concerns regarding financial arrangements and the handling of deposits.