Jackies Hideaway B

Summary of Reviews for Jackie's Hideaway:

• Several reviewers expressed dissatisfaction regarding the handling of a deposit required to hold a room, stating it was not communicated that the deposit was non-refundable. Interactions with the owner's husband were described as unpleasant when attempting to retrieve the deposit after deciding against moving in.
• Many reviews praised the care and environment at Jackie's Hideaway, highlighting the professional, patient, and warm caregivers. The facility was noted for its cleanliness, good food, and comfortable living spaces. Special dietary requests are accommodated, and the outdoor areas are appreciated for their beauty and tranquility.
• One review mentioned the facility's effective COVID-19 precautions, including regular testing, vaccination, and visitor restrictions, which contributed to a sense of safety for residents and their families.
• Personal stories shared by family members of residents reflected a high level of satisfaction with the care provided, especially for those with dementia. The staff's kindness, attentiveness, and the home-like atmosphere were frequently mentioned as reasons for their positive experiences.
• Concerns were raised about the facility's ability to care for residents who are unable to transfer themselves, suggesting that it may be challenging for those with significant physical disabilities.
• The cost of care at Jackie's Hideaway was noted to be higher than other facilities, but many reviewers felt the quality of care and the facility's amenities justified the expense.
• One unrelated review offered transportation services for doctor appointments, highlighting safety measures such as N-95 masks for drivers.

Overall, Jackie's Hideaway received high praise for its care, environment, and staff, with some concerns about deposit policies and the handling of physically disabled residents.