Ivinson Memorial Hospital Extended Care

The reviews for the healthcare facility present a mixed bag of experiences from various individuals. Some highlight exceptional care, such as a surgeon personally calling to address post-op concerns, fantastic experiences with childbirth, and finding excellent primary care doctors. The Guest House accommodation for procedures is praised for its full kitchen and private bedrooms, enhancing the comfort of patients and their families.

However, several reviews express dissatisfaction with aspects of the facility's service. Complaints include unnecessary paperwork, perceived rudeness from doctors, billing issues described as worse than dealing with the IRS, and a lack of urgency in the ER. One review specifically criticizes the ER staff for being inattentive during a serious matter.

On the positive side, some patients report feeling heard, with their needs addressed promptly, and appreciate the follow-up care, including hand-signed get-well cards. The staff is described as amazing, accommodating, and friendly by some, offering a level of service above and beyond expectations. Specific doctors receive high praise for their kindness, personability, and expertise.

Negative experiences include issues with IV placement, billing for unsuccessful procedures, and a particularly distressing ER visit with a lack of diagnosis and high charges. One review contrasts the cost of healthcare in the U.S. with the U.K.'s NHS, highlighting the financial burden of medical care in the U.S.

Despite the criticisms, there are stories of incredible care for various medical needs, from cardiology to emergency services for altitude sickness. The facility's website and appointment system are lauded for their ease of use, especially for those with anxiety. The transparency in pricing for uninsured patients and willingness to work out payment plans are also appreciated.

However, concerns about cost remain, with one review labeling the pricing for basic services as price gouging and advising potential patients to shop around. Overall, the reviews suggest that while many have had positive experiences, there are significant areas for improvement, particularly in billing, ER responsiveness, and some aspects of patient care.