Iuditas Memory Care

Positive Reviews:

• Night shift staff described as amazing, caring, and supportive. The facility is warm, welcoming, and residents look out for each other. Highly recommended.
• Facility praised for being clean, well-maintained with a home-like feel. Transition for residents with dementia is handled well.
• Activities such as sing-alongs, games, and shared meals create a sense of community and enjoyment among residents.
• Senior placement advisor highlights great experiences during visits, noting the staff's kindness and interactive nature.
• Positive feedback on the atmosphere and staff effort, with staff giving their 100%.
• Significant improvement noted after working with upper management, turning the quality of care around 180 degrees. The executive director and care staff are commended for their efforts.

Negative Reviews:

• Concerns about the level of care, with reports of residents suffering from bed sores, open wounds, and rashes. Allegations of staff misconduct and compliance issues.
• Difficulties with care plan updates, medication tracking, and communication. Night staff reported to sleep on duty, and management described as a nightmare.
• Rude staff behavior, lack of assistance with appointments, and complaints about resident support. Concerns over what is included in the cost of care.
• High turnover of executive directors and interim directors, lack of activities, and concerns over staff qualifications and nurse availability. Issues with management and resident care noted.