Island City Assisted Living

Positive Reviews:

• Many families chose Island City Assisted Living for its convenient location and were impressed by the wonderful staff and amenities like the malt shop common area.
• Residents are in a safe environment, well cared for, and families appreciate the good communication.
• The facility is praised for its cleanliness, nice staff, good-sized rooms, and a variety of activities including exercise classes, crafts, and music.
• Some residents chose the facility for its proximity to their previous home and appreciate the generous room sizes and en suite bathrooms, despite some individual preferences regarding the menu.
• Employees describe a family-like atmosphere among staff and residents, highlighting the welcoming and homey environment.
• Families report that their loved ones are doing well, with good care, activities, and meals. They feel reassured about the safety and happiness of their family members.
• The facility is noted for not looking like a typical nursing home, with well-sized rooms and included amenities making it a recommended choice.
• Island City is commended for its employment of special needs individuals, its small theater, and 1950s-style ice cream parlor, adding to its charm.
• Overall satisfaction with the staff's excellent care, the quality of food, cleanliness, and the range of activities available.

Negative Reviews:

• One reviewer expressed disappointment due to a lack of response from the facility after attempting to contact them multiple times.
• Some feedback mentioned the food being a bit bland and suggested improvements in communication between the facility and healthcare providers.

Neutral/Informative Reviews:

• A review detailed a personal journey of finding Island City Assisted Living as a suitable place for their father, emphasizing the importance of the relationship developed with the staff.
• Another review appreciated the facility's efforts to integrate special needs individuals and its unique amenities, though it was unclear if memory care services were available.
• A visitor, initially unsure of the facility's purpose, was impressed by its exterior and the warm, inviting environment during a job interview visit.