Inspired Living In Kenner, Louisiana

Positive Reviews:

• Many residents and their families express gratitude for the kind, professional, and helpful staff at Inspired Living, highlighting individuals by name for their exceptional service.
• Residents feel welcomed and well-cared for, with many noting the facility feels like home and praising the transition process as smooth and supportive.
• The facility is described as clean, safe, and resembling a resort, with great attention to residents' needs, including favorite foods, activities, and routines.
• Communication with families is frequently highlighted as a strong point, with staff providing regular updates and being accessible and responsive to questions.
• The community is active, with plenty of music, activities, and socializing opportunities for residents.

Negative Reviews:

• Some reviews express disappointment with the food service, noting a lack of staff, poor quality of food, and missing elements like soup and salad that were expected.
• There are serious concerns about the level of care provided, with instances of residents suffering from dehydration and lack of promised physical therapy.
• A high turnover in staff and deteriorating care levels were mentioned, including residents being left in their rooms without encouragement to participate in activities.
• One family expressed disappointment in the lack of condolences or personal attention from the director and some staff members following a resident's passing.

Mixed Reviews:

• While many reviews praise the staff and facility for their care and service, others highlight significant areas of concern regarding the health and well-being of residents.
• The facility's environment and activities receive positive feedback, but the quality of care and management practices are questioned in some cases.