Inspira Arrowhead

Positive Reviews:

• Many reviewers praise the beautiful facility and the caring, compassionate staff at Inspira, highlighting the aesthetically pleasing environment and the high level of care provided to residents.
• Staff members, including those in sales, memory care, and activities, are commended for their empathy, communication, and dedication to keeping residents occupied and entertained.
• The community is described as friendly, with outstanding food, staff, and programs, creating a loving and happy environment for the residents.
• Some visitors and contractors note the clean, organized, and high-end condo-like atmosphere of Inspira, along with the sincere bonds of care and friendship observed between staff and clients.

Negative Reviews:

• There are concerns about management, with specific complaints about poor communication, gossip, unprofessionalism, and verbal abuse towards residents in the Memory Care and Assisted Living units.
• Some reviews mention issues with favoritism, lack of respect for privacy, and staff not being properly supported or compensated for their hard work.
• There are allegations of specific staff members engaging in inappropriate behavior, such as locking residents in their rooms or not paying vendors for services rendered.
• Concerns about the treatment of staff and residents, including issues with bed bugs and the handling of sick residents, are also mentioned.

Mixed Feedback:

• While many reviews highlight the positive aspects of living or working at Inspira, including the facility's beauty and the quality of care, there are significant concerns about management practices and the treatment of both staff and residents.
• The community is recommended by several reviewers for its environment and care quality, but others caution against it due to their negative experiences.