📞 Call for pricing and availability: (800) 780-8101

Inn At Quail Haven Village

155 Blake Blvd, Pinehurst, NC 28374

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(910) 295-2294

Estimated Pricing

Studio
Estimated $3,953

Price Comparison

  • Average City Price: $4,000
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Inn At Quail Haven Village Description

    Inn At Quail Haven Village is a large 60 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Pinehurst, North Carolina. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 6.2 out of 10 making it the 4th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Pinehurst

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Pinehurst

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Pinehurst


    Community Reviews

    5.9
    Inn At Quail Haven Village
    Based on My Caring Plan's proprietary scoring, including 18 reviews across the web

    Ranking

  • Ranking in City: 4 out of 5 communities in Pinehurst
  • Ranking in State: 888 out of 1042 communities in NC
  • Facility and Grounds B

    Care B

    Staff C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Guests have praised the facility for its exceptional care, noting that the staff, from the front desk to housekeeping, are impressive and highly professional.
    • Some family members felt blessed by the care their loved ones received, highlighting the facility's cleanliness, responsive medical staff, and the homey-looking furniture that doesn't make it feel like a typical facility.
    • Several reviews mentioned the facility's ability to provide a sense of trust and peace of mind, with one noting the variety of activities available such as music concerts and games.
    • One review specifically appreciated the intake specialist for their pleasant and professional demeanor.

    Negative Reviews:

    • Several reviews criticized the facility for being understaffed, with reports of neglect such as residents being left unattended, sitting in their own waste, and not receiving timely assistance.
    • Complaints about the facility's cleanliness and maintenance were common, with one review mentioning rooms not being cleaned and another highlighting the facility's odor.
    • Concerns were raised about the safety and well-being of residents, including inadequate responses to falls, verbal abuse from caregivers, and a lack of engaging activities for residents with Alzheimer's.
    • Some reviews expressed dissatisfaction with the food quality, describing it as poor and often served cold.
    • There were reports of administrative issues, such as unexplained rate increases and staff refusing to provide necessary information or assistance.

    Mixed Reviews:

    • While some reviews praised the care and attention their loved ones received, others had starkly different experiences, citing neglect, poor staff behavior, and a lack of proper care and facilities.
    • The facility's environment received mixed feedback, with some appreciating the cleanliness and home-like atmosphere, while others found it lacking in basic amenities and proper maintenance.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Medication administration

    Personal care, including bathing and dressing

    Medical services

    Medication management

    24-hour care

    Assistance with daily tasks


    Services

    Weekly housekeeping and laundry services

    Assistance available

    Personalized plan of care


    Activities

    Enclosed courtyards

    Games

    Life enrichment opportunities

    Gym

    Fitness center

    Card rooms


    Community Amenities

    Secure environment

    Indoor pool

    Pavilion

    Concierge services

    Creative arts center

    Lounge area


    Room Amenities

    Full kitchen

    Private bathrooms

    Granite countertops

    Large living room

    Closets

    Kitchenettes


    Dining

    Three meals a day

    Restaurants

    Restaurant-style dining

    Dining venues

    Dining room

    Dining area


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Sept. 12, 2002
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 60
    Total current residents: 49
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 10
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $110770


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-11-25 2019-12-13 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-11-25 2019-12-13 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-11-25 2019-12-13 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2020-10-05 $100,253
    2023-03-23 $10,517
    2023-03-23 $16,180

    What is in the Neighborhood

    General Area Overview
    • The closest city is Pinehurst which is 1.6 miles away and has a population of 15,752 (small town).
    • The average income is $140,571, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 45
      • Average Temperature: 65.7
      • Day Breakdown: The area gets 167 days of rain, 3 days of snow and 194 days of sun
      • Precipitation: 2.5 inches a year

    Health and Safety Overview
    • The crime rate is 2.91 per 100 people which is average compared to other cities.
      • Violent Crime: 0.22 incidents per 100 people
      • Property Crime: 0.61 incidents per 100 people
      • Drug-Related Crime: 1.28 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    0.7 miles away
    The Fresh Market
    2.2 miles away
    Lowes Foods
    2.4 miles away
    Walmart Supercenter
    2.5 miles away
    Harris Teeter
    2.5 miles away

    Transportation

    Southern Pines
    4.3 miles away
    Hamlet
    23.8 miles away

    Bus Stations

    Southern Pines (BP Gas Station)
    3.8 miles away

    Banks

    BB&T
    3.1 miles away
    Fidelity Bank
    12.3 miles away
    First Bank
    12.3 miles away
    PNC Bank
    19.0 miles away
    Fort Bragg Credit Union
    25.0 miles away

    Hospitals

    Firsthealth Moore Regional Hospital
    2.2 miles away
    FirstHealth Moore Regional Hospital-Hoke Campus
    20.6 miles away
    Cape Fear Valley Health Hoke Hospital
    22.5 miles away
    First Health Richmond Memorial Hospital
    23.0 miles away

    Pharmacies

    Rite Aid
    3.2 miles away
    Walgreens
    3.2 miles away
    HCC Pharmacy and DME
    19.4 miles away
    Birmingham Drug
    23.9 miles away
    Wallgreens
    24.9 miles away

    Dentists

    O2 Dental Group of Southern Pines
    5.1 miles away
    DentalWorks
    25.2 miles away

    Parks

    Aberdeen Lake Park
    2.8 miles away
    Optimist Field
    2.9 miles away
    Armory Park
    3.1 miles away
    Henly Street Park
    3.3 miles away
    Wrc Sandhills Game Land
    3.5 miles away

    None Found

    None Found

    Culture

    Amphitheater
    12.0 miles away

    Restaurants

    Track Restaurant
    0.7 miles away
    Peking Wok
    2.2 miles away
    Olive Garden
    2.3 miles away
    Outback Steakhouse
    2.4 miles away
    Cracker Barrel
    2.8 miles away

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    Google map of Inn At Quail Haven Village

    Licensing

    This community is licensed by the state of NC. It is a large-sized community with 60 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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