Indigo at Carolina Forest

Positive Reviews:

• Indigo Carolina Forest is praised for its friendly, caring, and compassionate staff, top-notch food, and attention to detail, making it a highly recommended place for loved ones.
• Employees find it a wonderful place to work, highlighting the great staff and delightful residents.
• The facility is described as amazing, with friendly staff, beautiful surroundings, and a wide range of activities led by an engaging Activities Director.
• Many reviewers would give Indigo more than the maximum stars if possible, citing the kind and welcoming atmosphere, cleanliness, and the overall feeling of home.
• The community is noted for its great family atmosphere and a wide array of activities, including excursions, games, movie evenings, and exercise classes, complemented by top-notch food and helpful staff.
• Personal stories of looking for the perfect place for loved ones highlight the welcoming and helpful nature of the staff, the beautiful and clean facility, and the anticipation of a positive experience.
• One reviewer specifically appreciated the large living space available for their mother at a reasonable cost, the sparkling clean facility, nice staff, and fabulous food.
• A resident shares their satisfaction with living at Indigo, noting the friendly community, good meals, and the convenience of having a full kitchen with new appliances.

Negative Reviews:

• Some employees express dissatisfaction with management, particularly in the clinical and housekeeping departments, citing a lack of respect, professionalism, and teamwork.
• A concerning incident was reported where an elderly resident was found wandering outside the facility at night, raising questions about the attentiveness and accountability of the staff.

Mixed Reviews:

• While many reviews are overwhelmingly positive about the staff and management, a few highlight specific areas of concern, suggesting room for improvement in staff management and resident safety protocols.