Independence Village of Avon (Prestwick)

Many reviews highlight the friendly, helpful, and fun staff at Independence Village, with particular praise for the activities team and management. Residents and their families appreciate the caring environment, excellent meals, and the variety of activities offered. The community is described as welcoming, safe, and like a second family to many.

However, some reviews express concerns about the facility's push for occupancy over resident care, outdated surroundings, and the need for renovation. There are mixed feelings about the sales tactics used, with some finding them too pushy. Despite these concerns, the facility is generally well-regarded for its cleanliness, maintenance, and the quality of its staff.

One review raised an issue regarding the placement of a resident with dementia in Assisted Living rather than Memory Care, suggesting that the facility should consider care needs more seriously despite family wishes. Another review mentioned the ongoing remodeling efforts, indicating that the facility is aware of and addressing its physical shortcomings.

Overall, Independence Village receives recommendations from many reviewers for its caring staff, quality of life, and the sense of community it provides. While there are areas for improvement, particularly in updating the facility and refining sales approaches, the positive aspects of life at Independence Village seem to outweigh the negatives for most residents and their families.