Immanuel Medical Center

Positive Reviews:

• Patients and their families have praised the staff at Immanuel Hospital, describing them as amazing, helpful, and kind. Nurses, in particular, have been highlighted as exceptional.
• Several surgeries, including gall bladder removal and procedures requiring ICU care, have been reported as successful, with patients recovering well.
• The care provided during the pandemic was commended for being caring and fast to react.
• Experiences in the ER and with the mammogram department have been described as great, with staff being very gracious and helpful.
• The birth of a child was met with great support from the staff, making the experience memorable and positive.
• Mental health care received mixed reviews, but the caring nature of most staff was highlighted as a positive aspect.
• Doctors and nurses were described as awesome in several instances.
• Overall, the care received was often described as excellent.

Negative Reviews:

• One patient reported a traumatic experience that almost resulted in loss of life, citing mismanagement of care.
• Concerns were raised about potential racial bias in the ER, with differences in treatment noted.
• A patient had a negative experience with a psychiatrist, describing them as very rude and unprofessional.
• Issues with billing were mentioned, with one patient fighting over billing errors for more than two years.
• Some staff were described as terrible, with a particularly negative experience reported during a visit for a kidney infection.

Mixed Reviews:

• While many reviews praised the staff and care provided, there were instances of dissatisfaction with specific departments or personnel.
• The quality of mental health care received mixed feedback, with the caring nature of the staff being a redeeming factor for some.