Ida Culver House Broadview

The reviews for the senior living facility present a mixed picture, with many highlighting the positive aspects and a few expressing concerns. Positive comments frequently mention the beautiful campus, the range of living options available, including memory care, and the high level of care provided by the staff. The facility is praised for its cleanliness, good food, and the variety of activities and social events available to residents. The staff is described as caring, helpful, and personally invested in the well-being of the residents.

Several reviewers specifically commend the facility for its handling of the COVID-19 pandemic, noting the absence of cases at the Broadview campus and the overall cleanliness and maintenance of the grounds and buildings. The community relations and nursing staff are lauded for their helpfulness and efficiency, particularly in assisting with the transition to the memory care unit.

However, there are concerns raised about the management and the quality of the assisted living program. One review mentions a negative experience with a staff member being loud and verbally abusive, which seemed to impact the overall atmosphere negatively. Another review criticizes the facility for high staff turnover and a perceived decline in quality following a change in directorship, describing the assisted living program as lacking in help and expertise. Concerns about the facility being dated and the food being hit or miss were also mentioned, alongside the high cost.

Despite these criticisms, many reviews express satisfaction with the level of care and the environment of the facility, describing it as a beautiful and caring place for loved ones. The staff's friendliness and the facility's ability to accommodate the needs of its residents are frequently highlighted as reasons for recommending the facility to others.