Id, Meridian – Edgewood Spring Creek

Positive Reviews:

• Many reviewers have praised the compassionate and caring nature of the staff, highlighting their willingness to accommodate special dietary needs and their overall kindness.
• Several reviews commend the facility for its excellent management and the quality of care provided, with specific mentions of the staff going above and beyond for the residents.
• Some reviewers have recommended the facility to others, citing their personal experiences of their loved ones receiving great care.
• Employees have expressed satisfaction working at the facility, noting the kindness of the administration and the joy of working with the residents.

Negative Reviews:

• Concerns have been raised about the quality of the food served, with multiple reviewers labeling it as horrible despite improvements in appearance.
• There have been complaints about the laundry service, with reports of clothes and towels being mixed up and not returned properly to the owners.
• Some reviews have criticized the facility's handling of medication and shift responsibilities, suggesting a bias towards the AM shift and negligence on part of the PM and NOC shifts.
• Allegations of verbal abuse by the executive director and staff have been made, with one reviewer suggesting that their loved one was drugged to appear more manageable.

Mixed Reviews:

• While some reviews praise the administration for its efficiency and care, others have raised serious concerns about trust and management practices, including allegations of theft.