Hunter Station In Sellersburg

The reviews for Traditions at Hunter Station present a mixed picture of the facility, with many praising the staff's friendliness, the variety of activities available, and the overall cleanliness and maintenance of the facility. Positive comments highlight the facility's appeal, the availability of meals for extended hours, and the supportive environment for new residents, especially during difficult transitions such as the pandemic. Families have expressed gratitude for the attentive and caring staff, the welcoming atmosphere for their loved ones, and the comprehensive updates regarding health and safety.

However, some reviews express significant concerns, particularly regarding management and communication. Criticisms include management being described as unhelpful and rude, especially in emergencies, and a lack of attention to special dietary needs. There are also complaints about poor communication, with staff failing to return calls as promised, and concerns about the integrity of some reviews. Additionally, the Memory Care unit received mixed feedback, with one review suggesting it should not be classified as assisted living due to the level of care required for Alzheimer's and dementia patients.

One particularly negative experience involved a family's struggle to admit their mother due to her drinking problem, highlighting issues with communication and perceived disrespect from the facility's intake process. Another serious complaint involved allegations of theft and unprofessional behavior in the Memory Care Unit, raising concerns about the handling of residents' belongings and medication.

Overall, while many families have had positive experiences with Traditions at Hunter Station, appreciating the staff's kindness and the facility's amenities, there are significant concerns about management practices, communication, and the handling of specific care needs and personal property.