Hopkins Center For Rehabilitation And Healthcare

The reviews for the senior living facility present a mixed picture, with many expressing satisfaction and gratitude towards the staff and the care provided, while a few raise serious concerns.

• Several reviewers praise the warm and welcoming experience upon entering the facility, highlighting the comfort, cleanliness, and the engaging activities available for residents.
• Positive mentions include the dedication and kindness of specific staff members across various departments, including recreational leaders, nurses, therapists, and administrative personnel. The efforts of these individuals contribute significantly to the well-being and engagement of the residents.
• Many reviews commend the facility for its clean environment, good food, and the overall quality of medical care, physical therapy, and occupational therapy provided. The facility's common spaces are appreciated for their beauty, though some concerns are raised about the cramped conditions of individual rooms.
• Concerns are raised in a few reviews regarding issues such as neglect, unresponsiveness to communication attempts, and inadequate maintenance of facilities like the bathroom during events.
• One particularly distressing review accuses the facility of abuse and neglect, leading to a resident's hospitalization. This contrasts sharply with the majority of reviews that describe a caring and attentive staff.
• Despite the few negative experiences shared, many reviewers express their gratitude for the facility's role in their or their loved one's recovery and rehabilitation, highlighting the positive impact of the staff's hard work and dedication.

Overall, while the majority of feedback is positive, highlighting the facility's commitment to care and community, the concerns raised by a minority of reviewers suggest areas for potential improvement, particularly in communication and individual room maintenance.