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Hooverwood
7001 Hoover Rd, Indianapolis, IN 46260
For Pricing & Availability
(800) 780-8101To Reach a Resident
(317) 251-2261Estimated Pricing
Price Comparison
Hooverwood Description
Hooverwood is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Broad Ripple, Indiana. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 8.6 out of 10 making it the 17th highest rated community in the city out of 106 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Indianapolis
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Indianapolis
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Indianapolis
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Indianapolis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Hooverwood show a mixed range of experiences from families and individuals who have had loved ones stay at the facility, as well as from employees and job candidates. Positive feedback highlights the warm, caring staff, and the facility's ability to provide a comfortable and loving environment for rehabilitation and long-term care. Many appreciate the attentive and interactive staff, the activities and events for residents, and the modernization and cleanliness of the facilities. Some have described Hooverwood as a place their loved ones are happy to call home, with one resident referring to it as "her house" and another's family grateful for the excellent communication and care their father received.
However, there are significant concerns raised in several reviews. Issues include dissatisfaction with the food service, particularly for those on special diets who found it difficult to get appropriate meals. Some reviews describe the facility as disorganized, with complaints about the cleanliness of rooms, the size of the living spaces, and the responsiveness of the staff to residents' needs. There are alarming reports of neglect, such as a resident not receiving physical therapy or proper wound care, and another instance where a resident's dietary needs were not met. Concerns about the professional conduct of the staff and the facility's hiring practices were also mentioned, including an inappropriate question during a job interview and attempts to recruit employees from other businesses in an unprofessional manner.
Despite these criticisms, there are also reviews that commend Hooverwood for its excellent care, particularly in the assisted living and memory care units. Families of residents in these parts of the facility have reported being very pleased with the attentive and friendly nurses, the good communication with senior staff, and the overall care their loved ones receive.
In summary, while Hooverwood has been praised for its caring staff and the quality of its facilities, there are also significant concerns about certain aspects of care, food service, and professionalism that potential residents and their families may want to consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 155
Total current residents: 140
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 24
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $57916
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-19 | 2023-03-27 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-01-19 | 2023-03-01 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-01-19 | 2023-03-01 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-01-19 | 2023-03-01 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-01-19 | 2023-03-01 | E | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2023-01-19 | 2023-03-01 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-01-19 | 2023-03-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2023-01-19 | 2023-03-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-19 | 2023-03-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-17 | 2020-02-15 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2020-01-17 | 2020-02-15 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2020-01-17 | 2020-02-15 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2020-01-17 | 2020-02-15 | C | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2020-01-17 | 2020-02-15 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2020-01-17 | 2020-02-15 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2020-01-17 | 2020-02-15 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-01-17 | 2020-02-15 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-01-17 | 2020-02-15 | E | Construction Deficiencies | Meet requirements for sections of health care facilities separated by fire resistive construction. |
| 2020-01-17 | 2020-02-15 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2020-01-17 | 2020-02-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-17 | 2020-02-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
| 2018-12-12 | 2019-01-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-12-12 | 2019-01-15 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2018-12-12 | 2019-01-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-12-12 | 2019-01-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-12-12 | 2019-01-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-21 | 2023-01-21 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-12-21 | 2023-01-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-21 | 2023-01-21 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-12-21 | 2023-01-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-21 | 2023-01-21 | G | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-12-21 | 2023-01-21 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-12-21 | 2023-01-12 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-12-21 | 2023-01-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-12-21 | 2023-01-21 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-12-21 | 2023-01-21 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-21 | 2023-01-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-12-21 | 2023-01-21 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-12-21 | 2023-01-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-12-21 | 2023-01-21 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-19 | 2022-06-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-03 | 2022-03-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-03-03 | 2022-03-21 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-03 | 2022-03-21 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-03-03 | 2022-03-21 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2022-03-03 | 2022-03-21 | F | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2019-10-30 | 2019-11-26 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-10-30 | 2019-11-26 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-10-30 | 2019-11-26 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-10-30 | 2019-11-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-10-30 | 2019-11-26 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-10-30 | 2019-11-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-30 | 2019-11-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-10-30 | 2019-11-26 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-10-30 | 2019-11-26 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-10-30 | 2019-11-26 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-10-30 | 2019-11-26 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-10-30 | 2019-11-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-10 | 2021-03-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-09 | 2020-11-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-09 | 2021-08-08 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2021-07-09 | 2021-08-08 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-05-07 | 2021-05-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-05-07 | 2021-05-26 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-07 | 2021-05-26 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-02-15 | 2021-03-12 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-02-15 | 2021-03-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-10 | 2021-03-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-10-30 | 2018-11-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-10-30 | 2018-11-29 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-10-30 | 2018-11-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-10-30 | 2018-11-29 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-10-30 | 2018-11-29 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-10-30 | 2018-11-29 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-10-30 | 2018-11-29 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-10-30 | 2018-11-29 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-09 | $9,750 |
| 2021-02-10 | $19,500 |
| 2021-05-07 | $13,016 |
| 2021-05-07 | $20,025 |
| 2021-06-07 | $650 |
| 2022-05-19 | $15,000 |
What is in the Neighborhood
- The closest city is Broad Ripple which is 1.9 miles away and has a population of 17,041 (small town).
- The average income is $84,637, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 55.2
- Day Breakdown: The area gets 164 days of rain, 32 days of snow and 168 days of sun
- Precipitation: 2.2 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 8.54% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 27% Black or African-American, 8% Hispanic or Latino, and 59% White.
- The crime rate is 7.35 per 100 people which is very high compared to other cities.
- Violent Crime: 2.35 incidents per 100 people
- Property Crime: 3.57 incidents per 100 people
- Drug-Related Crime: 0.5 incidents per 100 people
- The average life expectancy in zip code is 75.01 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 8.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fresh Thyme
1.6 miles awayGood Earth Natural Food Co.
1.7 miles awaySafeway Foods
2.0 miles awayWalmart Neighborhood Market
2.2 miles awayThe Fresh Market
2.5 miles awayNone Found
Bus Stations
College Avenue & 66th Street BRT
1.5 miles awayBroad Ripple Station
1.6 miles awayMichigan Rd & Coil St
1.8 miles awayMichigan Rd & 64th St
1.8 miles awayMichigan Rd & 63rd St
1.8 miles awayBanks
KeyBank
1.5 miles awayFORUM Credit Union
1.5 miles awayChase
1.6 miles awayBMO Harris Bank
1.6 miles awayHuntington Bank
1.7 miles awayHospitals
Saint Vincent Indianapolis
1.8 miles awayPeyton Manning Children's Hospital At St. Vincent
2.2 miles awaySt. Vincent Heart Center of Indiana
4.0 miles awayformer Winona Memorial Hospital site
4.7 miles awayIndiana University North Hospital
5.2 miles awayPharmacies
CVS Pharmacy
2.0 miles awayWalgreens
2.8 miles awayGiant Eagle Pharmacy
4.9 miles awayKroger Pharmacy
5.5 miles awayPharMerica
6.1 miles awayDentists
Horton, Andrey M, DDS
1.7 miles awayKolman Dental, P.C.
1.7 miles awayKeystone Dental Group
2.7 miles awayNorthview Dental of Indianapolis
2.8 miles awayPaul Peterson, DDS
2.9 miles awayParks
Holliday Park
0.7 miles awayThe Woods
1.3 miles awayMarott Park and Nature Preserve
1.4 miles awayWoods Entrance
1.4 miles awayFriedman Park
1.4 miles awayNone Found
Shopping
Lafayette Square Mall
4.9 miles awayClearwater Springs
4.9 miles awayDevonshire Station
4.9 miles awayRiver Ridge
5.3 miles awayCastleton Square Mall
5.8 miles awayCulture
The Vogue
1.6 miles awayStudio B Creative Exchange
1.8 miles awayEckert & Ross Fine Art
2.0 miles awayAuditorium
3.1 miles awayIndianapolis Opera
3.8 miles awayRestaurants
The Blue Door
1.5 miles awayThe Nook by Northside
1.5 miles awayHop Cat
1.6 miles awayFire by the Monon
1.6 miles awayHot Box Pizza
1.6 miles awayGet exact pricing & check availability
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