Hoover Haus

Hoover Haus has received numerous positive reviews from family members of residents, praising the facility for its caring and attentive staff, comfortable and homey environment, and the quality of care provided to residents with dementia and other needs. Many reviewers highlighted the personalized attention and compassion shown by Quinten, the owner/administrator, and his team, making the transition and stay at Hoover Haus as smooth and comforting as possible.

One reviewer shared their experience of finding Hoover Haus after a challenging search for a suitable facility for their parent with dementia, appreciating the reasonable pricing and the genuine care their parent received. Another reviewer expressed relief and satisfaction with their mother's care at Hoover Haus, noting the patience and kindness of the staff even in difficult situations.

Several reviews mentioned the positive impact of the move to Hoover Haus on their loved ones, including improved happiness and contentment compared to previous living arrangements. The facility was described as offering a warm, inviting atmosphere and being like an extended family to both residents and their families.

Employees and family members alike praised the work environment and the level of care provided to residents, with one reviewer stating it was the best place they've ever worked, and another highlighting the satisfaction of all residents with their care.

However, one review expressed dissatisfaction with the facility, citing unmet promises, lack of skilled care for medication distribution, and overall management incompetence. This reviewer felt let down by the care their mother received in her final days.

Overall, Hoover Haus is highly recommended by most reviewers for its exceptional care, supportive staff, and the sense of security and family it provides to residents and their families.