HomeTowne on Bellfort

Positive Reviews:

• Residents appreciate the spacious and nice apartments, beautiful grounds, and pleasant neighbors.
• Management is described as available, responsive, and very friendly, particularly highlighting the manager's knowledge and eagerness to help.
• Visitors looking for homes for their grandparents or other family members have had excellent service and found the staff, especially Deisy, Sha, and Sarah, to be helpful and informative.
• The community is praised for being a great place for seniors, very well kept, and clean.
• Recent improvements in property management have been noted, especially with the new manager Shay, who is described as nice and wonderful to all tenants.

Negative Reviews:

• One resident had a bad experience during a Thanksgiving event, feeling disrespected when they were unable to receive a meal due to illness, despite their name being on the list.
• Concerns about the property becoming unsafe over time, with reports of frequent elevator breakdowns, gang violence, crime, and car break-ins. The gates are said to be ineffective for resident protection.
• Some residents feel that the management's policy for unit repairs and renovations, such as changing carpets and painting, needs improvement.

Mixed Feedback:

• While many reviews praise the staff and management for their helpfulness and improvements, there are concerns about the overall safety and maintenance of the property.
• The community is generally well-regarded by both residents and visitors, but there are calls for further improvements in safety measures and property upkeep.