Homestead Of Overland Park

Reviews of the Homestead senior living facility present a mixed picture of resident experiences and family observations. Some highlight the compassionate and attentive care provided by the staff, with particular praise for the CNA’s, CMA’s, and the dietary manager, Greg, who adds a touch of entertainment to meals. The new director, an RN, is commended for her open-door policy and genuine care for residents and their families. The facility is described as having a welcoming, clean, and home-like atmosphere, with staff members like Raegan, the nursing director, being particularly noted for their availability and dedication to creating a positive environment for residents.

However, there are significant concerns raised by some reviewers. Issues include a decline in service quality, with reports of missing laundry items and food not being diabetic-friendly. Staff turnover and shortages are mentioned, alongside management being described as uncaring about resident needs. There are also reports of medication errors and a failure to follow medical orders, contributing to a perceived poor level of care. One reviewer expressed disappointment over the lack of staff presence or condolences offered after their mother, a resident, passed away.

While some families have had positive experiences, noting the facility as the best among several they've encountered, others advise caution due to concerns over care quality and management practices. The facility's response to these concerns, if any, is not mentioned in the reviews.