Homestead Of Manhattan

Summary of Reviews:

• Rooms are described as very nice, but there are complaints about the food quality and cleanliness due to staff being short-handed.
• Many reviews highlight a welcoming, caring, and compassionate environment, with staff that makes residents and their families feel like family.
• While the building's appearance is noted as dated, the care provided is praised, and the community is active with residents often out of their rooms.
• Concerns are raised about staff turnover, a lack of full-time nursing staff, and the qualifications of employees, particularly in management.
• Positive changes and improvements in care and communication are noted under new management, with some families experiencing significant improvements after moving their loved ones here.
• Facilities are generally well-regarded, with amenities such as kitchenettes in rooms, dining services, and planned events and trips. Some facilities are likened to a 5-star hotel with quiet rooms and a variety of services aimed at resident comfort.
• However, there are also concerns about the high turnover rate of staff and the reasons behind the termination of good employees.

Overall, reviews present a mixed picture, with many praising the caring staff and the environment, while others raise concerns about staffing and management issues. The quality of facilities and the level of care provided are generally viewed positively, though some areas clearly require attention and improvement.