Homeplace Special Care At Oak Harbor

Positive Reviews:

• Many reviewers praise the kind, patient, and creative staff, highlighting their dedication to the elders.
• The facility is described as clean, bright, and happy, with a friendly and welcoming environment.
• Staff members, including caregivers, housekeepers, and kitchen staff, are commended for their wonderful service and commitment to making every day a good day for residents.
• The community is noted for its comfortable, homelike feeling and the Sparks program, which engages residents in meaningful activities.
• Several reviewers appreciate the facility's approach to treating residents and employees like family, fostering a supportive and respectful atmosphere.
• The physical setup of the facility, allowing free access between community buildings and a safe environment for residents, is highlighted as a positive feature.

Negative Reviews:

• One reviewer expresses dissatisfaction with the hiring process, stating a lack of understanding and preparation for new employees.
• A concerning account details a lack of proper care and communication following a resident's surgery, leading to repeated injuries and issues with COVID-19 protocols and billing practices.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the staff's care and the facility's environment, the negative review raises serious concerns about specific aspects of care and administration.