Home Sweet Home On The Hudson

Summary of Reviews:

• Some residents and their families have expressed dissatisfaction with the administration, policies, and especially the food quality. Concerns were also raised about the difficulty in obtaining physical therapy and the long approval process for it.
• Activities and staff attentiveness received positive feedback, with mentions of music, weekly bands during the summer, and a variety of daily activities including bingo, games, and scavenger hunts.
• Home Sweet Home on the Hudson was praised for its beautiful location, cleanliness, and the provision of private rooms with bathrooms. However, the rooms were noted to be somewhat small.
• There were mixed reviews about the food, with some residents not too happy about the quality, while others appreciated the smell and presentation of meals.
• The facility's efforts to maintain a positive online presence were criticized, with claims of negative reviews being removed.
• External assistance is allowed for residents needing extra care, and the staff is described as pleasant, caring, and proactive in communicating with families.
• The setting, staff friendliness, and the range of services including on-site doctor visits, housekeeping, laundry, and transportation to medical appointments were highlighted as key benefits.
• Some suggestions for improvement include better food quality and more activities, particularly on Sundays to help residents who may feel depressed due to a lack of engagement.