Home Place Of New Bern

Positive Reviews:

• Many reviewers appreciate the cleanliness, layout, and the variety of activities offered at Home Place.
• Staff at Home Place is described as professional, caring, and treating residents like family, particularly highlighting their sensitivity to cognitive challenges.
• Home Place's Bridge to Rediscovery program for Alzheimer's and dementia patients receives high praise for its comprehensive approach and engaging activities.
• McCarthy Court is noted for its nice facilities, helpful staff, and a variety of rooms and amenities, including a shuttle service and social activities.
• Several reviewers highlighted the friendly and personal touch of the staff across different facilities, making the places feel like home.
• Activities outside the home, such as concerts and plays, are appreciated for keeping residents engaged with the community.

Negative Reviews:

• There are concerns about communication, particularly regarding not informing all close family members when a resident is taken to the hospital.
• One reviewer reported discrimination and is pursuing legal action.
• Missed medications leading to a septic reaction for a resident was reported, with the family retaining an attorney and reporting the issue to the police.
• Some dissatisfaction with McCarthy Court's office response times and staff competency, particularly on weekends.

Mixed Reviews:

• While many reviews are positive about the care and environment at Home Place and McCarthy Court, there are serious concerns raised about communication, discrimination, and medication management that potential residents and their families should consider.