📞 Call for pricing and availability: (800) 780-8101
Holyoke Healthcare Center
282 Cabot Street, Holyoke, MA 01040
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 538-7470Estimated Pricing
Price Comparison
Holyoke Healthcare Center Description
Holyoke Healthcare Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Holyoke, Massachusetts and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.7 out of 10 making it the 7th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Holyoke
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Holyoke
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- The staff are praised for their excellent care, being described as heroes for their efforts in making a friend's passing peaceful.
- Some reviewers highlight the staff's treatment of residents as if they were family, noting the facility's cleanliness and pleasant environment.
- Particular commendation is given for the care provided to a grandmother, with the staff's efforts described as amazing.
- Another review appreciates the facility's great team, although it advises caution with the billing department.
Negative Reviews:
- Several reviews criticize the facility for poor service, including a lack of timely communication and prioritizing profit over patient care.
- One review reports a very negative experience, stating that their grandmother received horrible treatment, including delays in basic care and ultimately contracting COVID-19 at the facility, leading to her death.
- Another review expresses dissatisfaction with the staff, alleging that some workers lied about the services provided and that there was a lack of accountability and poor patient care overall.
- One review simply states it as the "Worst Place and Staff Ever," without providing further details.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 31, 1974
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 102
Total current residents: 85
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $22645
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-27 | 2023-03-24 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-02-27 | 2023-03-28 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2023-02-27 | 2023-03-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-21 | 2023-03-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-02-21 | 2023-03-23 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2023-02-21 | 2023-03-23 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-21 | 2023-03-23 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2023-02-21 | 2023-03-23 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-21 | 2023-03-23 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2023-02-21 | 2023-03-23 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-02-21 | 2023-03-23 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-02-21 | 2023-03-23 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-02-21 | 2023-03-23 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2023-02-21 | 2023-03-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-21 | 2023-03-23 | D | Environmental Deficiencies | Put firmly secured handrails on each side of hallways. |
| 2021-06-29 | 2021-09-09 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-06-29 | 2021-09-09 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-29 | 2021-09-09 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-06-29 | 2021-09-09 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-06-29 | 2021-09-09 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-06-29 | 2021-09-09 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-06-29 | 2021-09-09 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-06-29 | 2021-09-09 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-01-20 | 2021-02-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-25 | 2020-09-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-13 | 2020-09-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-05 | 2020-09-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-11 | 2020-03-25 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-11 | 2020-03-25 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-23 | $7,036 |
| 2019-05-06 | $8,362 |
| 2019-07-25 | $10,888 |
| 2021-01-20 | $9,750 |
| 2023-02-21 | $9,750 |
| 2023-02-28 | $3,145 |
What is in the Neighborhood
- The closest city is Holyoke which is 0.2 miles away and has a population of 40,684 (mid sized town).
- The average income is $48,161, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 52.7
- Day Breakdown: The area gets 142 days of rain, 39 days of snow and 183 days of sun
- Precipitation: 2.1 inches a year
- The crime rate is 10.42 per 100 people which is very high compared to other cities.
- Violent Crime: 3.13 incidents per 100 people
- Property Crime: 5.55 incidents per 100 people
- Drug-Related Crime: 0.75 incidents per 100 people
- The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
0.5 miles awaySuper Stop & Shop
1.7 miles awayBig Y
2.8 miles awayBJ's Wholesale Club
2.9 miles awayWalmart Supercenter
3.3 miles awayNone Found
Bus Stations
LINDEN / CABOT
0.0 miles awayLOCUST / ESSEX
0.1 miles awayESSEX / SYCAMORE
0.1 miles awaySARGEANT / LOCUST
0.2 miles awayESSEX / BEECH
0.2 miles awayBanks
BankESB
0.3 miles awayUnited Bank
0.7 miles awayPeoplesBank (Holyoke)
0.7 miles awayTD Bank
2.7 miles awayBank of America
2.8 miles awayHospitals
Holyoke Medical Center
0.5 miles awayProvidence Behavioral Health Hospital
2.8 miles awayEmergency Off-Hour Gate
4.4 miles awayBaystate Medical Center
5.8 miles awayShriners Hospitals for Children - Springfield
6.0 miles awayPharmacies
Walgreens
0.5 miles awayCVS/pharmacy
1.6 miles awayCVS Pharmacy
2.4 miles awayCVS
6.8 miles awaySerio's Pharmacy
7.9 miles awayDentists
Oakdale Dental Associates, PC
0.7 miles awayAspen Dental
7.7 miles awayHampshire Family Dental
7.8 miles awayNorthampton Implant and Family Dentistry
8.0 miles awayRagali and Walder Orthodontics
9.1 miles awayParks
Wisteriahurst
0.1 miles awayPeasants Park
0.2 miles awayMacKenzie Field
0.3 miles awaySouth Chestnut
0.4 miles awayHolyoke Libary Park
0.4 miles awayPlaces of Worship
First Church of Christ, Congregational
7.5 miles awayShopping
Holyoke Shopping Center
1.5 miles awayTower Square Mall
7.3 miles awayThornes Marketplace
7.7 miles awayEastfield Mall
8.1 miles awayMountain Farms Mall
10.6 miles awayCulture
Rooke Theatre
3.9 miles awayChapin Auditorium
3.9 miles awayGettell Amphitheater
4.2 miles awayHooker Auditorium
4.2 miles awayBetty Shabazz Cultural Center
4.4 miles awayRestaurants
Nick's Nest
0.6 miles awayGolden Chopsticks
0.6 miles awayFriendly's
0.6 miles awayDenny's
1.4 miles awayMrs. Mitchell's Kitchen
2.1 miles awayGet exact pricing & check availability
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