Holy Name Hospital

Reviews of the hospital have shown a wide range of experiences, from highly positive to deeply concerning. Some patients have praised specific departments and staff members for their professionalism, kindness, and exceptional care. Notably, the oncology department, maternity area, physical therapy, and interventional radiology department received specific commendations for their attentive and compassionate service.

However, there are significant concerns raised about other aspects of the hospital. Issues include severe administrative and billing problems, with reports of being overcharged, double-billed, and experiencing difficulties with the billing department. Some patients have faced long wait times for both admission and discharge, and there have been complaints about the lack of staff, which has impacted the quality of care and service.

Additionally, some reviews highlighted negative experiences with specific departments and staff members, mentioning unclean conditions, lack of empathy during traumatic situations, and poor food options. The emergency room's efficiency and the professionalism of the staff were praised, but the high costs associated with services were a significant concern for many.

Overall, while there are areas of excellence within the hospital, particularly in certain specialized departments, there are also critical areas that need improvement, especially regarding administrative efficiency, billing transparency, and overall patient care and empathy.