📞 Call for pricing and availability: (800) 780-8101
Hollenbeck Palms
573 S. Boyle Ave, Los Angeles, CA 90033
For Pricing & Availability
(800) 780-8101To Reach a Resident
(323) 263-6195Estimated Pricing
Price Comparison
Hollenbeck Palms Description
Hollenbeck Palms is a very large 171 bed community that offers assisted living, memory care, nursing care and skilled nursing and is located in Los Angeles, California. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.
The community has an average rating of 9.2 out of 10 making it the 14th highest rated community in the city out of 119 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Los Angeles
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Los Angeles
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Los Angeles
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Los Angeles
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Overall Impressions: Hollenbeck Palms receives high praise for its retirement and assisted living facilities, with reviewers highlighting the exceptional care, cleanliness, and the respectful treatment of residents. The staff is commended for their professionalism, compassion, and responsiveness, making it a highly recommended place for seniors.
Facility and Services: The facility boasts a beautiful campus in Los Angeles, close to cultural and sports activities, with spacious apartments and year-round gardens. It offers a wide range of wellness programs including aerobics, strength training, yoga, and on-campus clinics for dental and blood pressure screening. The nutritionally balanced meals and beauty shops are also appreciated by the residents.
Staff and Care: The nursing and administrative staff are noted for their well-trained, attentive, and safe environment. They have been particularly adept at managing pandemic requirements, ensuring the safety and well-being of the residents. The staff's ability to go above and beyond in making residents feel welcome and cared for is a recurring theme in the reviews.
Community and Activities: Residents enjoy a lively community with a multitude of activities that keep them engaged and happy. The level of services can adapt to changing needs over time, allowing residents to maintain their independence while receiving the right level of care. The sense of a happy family among members and staff is frequently mentioned, contributing to the overall positive atmosphere.
Personal Experiences: Many reviewers share personal stories of their or their loved ones' experiences, ranging from a few months to over 20 years of residency. These stories highlight the facility's consistent quality of care, the vibrant community life, and the trust families place in Hollenbeck Palms to provide a safe and fulfilling environment for their loved ones.
Conclusion: Hollenbeck Palms is celebrated for its excellent facilities, caring staff, and vibrant community. It stands out as a top choice for retirement living, with many families expressing gratitude and satisfaction with the care their loved ones receive.
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Hollenbeck Palms Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 2
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 49
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $26973
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-04-12 | 2019-05-07 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-04-12 | 2019-05-07 | E | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2019-04-12 | 2019-05-07 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2019-04-12 | 2019-05-07 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-04-12 | 2019-05-07 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-04-12 | 2019-05-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-04-12 | 2019-05-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-03-29 | 2018-04-16 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-03-29 | 2018-04-16 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-03-29 | 2018-04-16 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-03-29 | 2018-04-16 | D | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2018-03-29 | 2018-04-16 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-03-29 | 2018-04-16 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-03-29 | 2018-04-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2017-04-18 | 2017-05-10 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2017-04-18 | 2017-05-10 | E | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2017-04-18 | 2017-05-10 | E | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2017-04-18 | 2017-05-10 | E | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2017-04-18 | 2017-05-10 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2017-04-18 | 2017-05-10 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2017-04-18 | 2017-05-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2017-04-18 | 2017-05-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2017-04-18 | 2017-05-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
| 2017-04-18 | 2017-05-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-07 | 2022-12-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-08-29 | 2022-08-31 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-04-08 | 2019-05-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-04-08 | 2019-05-23 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-04-08 | 2019-06-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-04-08 | 2019-05-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-04-08 | 2019-05-23 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-04-08 | 2019-06-26 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2019-04-08 | 2019-05-23 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-04-08 | 2019-06-26 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-04-08 | 2019-06-26 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-04-08 | 2019-05-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-03-25 | 2018-04-19 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-03-25 | 2018-04-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-03-25 | 2018-04-19 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-03-25 | 2018-04-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-03-25 | 2018-04-19 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-03-25 | 2018-04-19 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-03-25 | 2018-04-19 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-03-25 | 2018-04-19 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-03-25 | 2018-04-19 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-03-25 | 2018-04-19 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-03-25 | 2018-04-19 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-03-25 | 2018-04-19 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-03-25 | 2018-04-19 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2018-03-25 | 2018-04-19 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2018-03-25 | 2018-04-19 | D | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2018-03-25 | 2018-04-19 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-03-25 | 2018-04-19 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-03-25 | 2018-04-19 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2021-03-23 | 2021-04-23 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-03 | 2021-02-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-04 | 2021-01-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-04-21 | 2017-05-10 | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2017-04-21 | 2017-05-10 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment by a qualified health professional. |
| 2017-04-21 | 2017-05-10 | D | Environmental Deficiencies | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| 2017-04-21 | 2017-05-10 | E | Quality of Life and Care Deficiencies | Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. |
| 2017-04-21 | 2017-05-10 | E | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-04-21 | 2017-05-10 | E | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| 2017-04-21 | 2017-05-10 | D | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
| 2017-04-21 | 2017-05-10 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2017-04-21 | 2017-05-10 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's room or bathroom and bathing area. |
| 2017-04-21 | 2017-05-10 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-08 | $42,500 |
| 2020-12-04 | $19,530 |
| 2022-08-29 | $7,443 |
What is in the Neighborhood
- The closest city is Los Angeles which is 1.6 miles away and has a population of 3,971,883 (large city).
- The average income is $35,840, which is very low compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 62
- Average Temperature: 72.1
- Day Breakdown: The area gets 48 days of rain and 316 days of sun
- Precipitation: 0.5 inches a year
- The median age is 35.0 years old, average compared to other cities.
- 2.15% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 37.4% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 10% Asian, 7% Black or African-American, 38% Hispanic or Latino, and 42% White.
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Little Tokyo Market Place
1.1 miles awayMarukai Market
1.4 miles awayEl Super
1.7 miles awayPeñaloza Market
1.8 miles awaySuperior Grocers
1.9 miles awayTransportation
Mariachi Plaza
0.5 miles awayBus Stations
Montebello
0.2 miles awayMetro 251, 252
0.4 miles awayMetro 30
0.5 miles awayMetro 252
0.5 miles awayMetro 106
0.5 miles awayBanks
Pacific City Bank
1.1 miles awayCitibank
1.3 miles awayUnion Bank
1.3 miles awayCalifornia Bank and Trust
1.4 miles awayBank of the West
1.4 miles awayHospitals
White Memorial Medical Center
0.6 miles awayLos Angeles County + University of Southern California Medical Center
1.4 miles awayJoshua House Health Center
1.6 miles awayNorris Cancer Center and Hospital
1.7 miles awayKeck Hospital of USC
1.8 miles awayPharmacies
Walgreens
0.8 miles awayThanh's Pharmacy
1.6 miles awayRite Aid
1.8 miles awayC.T. Pharmacy
1.8 miles awayCVS Pharmacy
1.9 miles awayDentists
DTLA Dental
1.1 miles awayCalm Dental
2.0 miles awayFamily Dental & Orthodontics
3.8 miles awayOrthodontics and Children
3.8 miles awayVermont Dental Group
4.2 miles awayParks
Hollenbeck Park
0.1 miles awayPecan Playground
0.4 miles awayBoyle Heights
0.4 miles awayRoss Valencia Community Park
0.6 miles awayBoyle Heights Sports Center Park
0.6 miles awayPlaces of Worship
La Iglesia de Nuestra Señora la Reina de los Ángeles
1.6 miles awayThien Hau Temple
1.9 miles awayWilshire Boulevard Temple
5.1 miles awayFirst Congregational Church
18.7 miles awayShopping
Los Angeles Jewelry center
2.0 miles awayThe Bloc
2.2 miles awayFIGat7th
2.4 miles awayL.A. Live
2.5 miles awayAlameda Swap Meet
2.8 miles awayCulture
Wilding Cran Gallery
0.8 miles awayHauser & Wirth
0.9 miles awayAratani Theater
1.3 miles awayEast West Players
1.3 miles awayLA Artcore Center
1.4 miles awayRestaurants
El Borrego De Oro Restaurant
0.5 miles awayPurgatory Pizza
0.6 miles awayGanchic
0.6 miles awayBestia
0.7 miles awayArt and Fish
0.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CA. It is a very large-sized community with 171 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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