Holland Village, a CCRC

Reviews of various senior living and rehabilitation facilities present a mixed picture, highlighting both commendable and concerning aspects.

• One review praises the empathy, professionalism, and assistance provided by a liaison named Jen Ennis at Holland Center, especially in accommodating a patient transfer late in the day and ensuring comfort for both the patient and their family.
• Another review criticizes a facility for poor experiences with nursing staff, medication management, cleanliness, and billing issues, describing the overall stay as the worst in the rehab business.
• Positive feedback is given for the care received from nurses and staff in a wellness center, with special thanks to Karen for ensuring needs were met during illnesses.
• Several reviews express severe dissatisfaction with nursing competence, cleanliness, medication management, and overall care at unnamed facilities, with some reviewers advising against sending loved ones to these places.
• Conversely, some facilities are lauded for their cleanliness, maintenance, friendly and helpful staff, and the quality of care provided to residents, with specific mentions of caring aides and effective therapy.
• One detailed review of Holland Village's "skilled" nursing home criticizes the mismatch between expected and received physical therapy, outdated nursing call systems, medication management issues, and unethical practices regarding prescription management.
• Other reviews mention easy entry systems, great work environments, and the beauty of the facilities, highlighting the friendliness of staff and the happiness of residents.

Overall, while some facilities receive high praise for their care, cleanliness, and staff, others are criticized for their lack of professionalism, poor management, and substandard living conditions, underscoring the importance of thorough research and consideration when choosing a senior living or rehabilitation facility.