Holiday Heights Healthcare

Positive Reviews:

• Fantastic place, very warm and friendly, making it a wonderful home for residents.
• Highly recommended for its family-focused environment, with efforts to engage and resolve issues.
• Described as a place where residents are happy and loved, with a strong sense of family among staff and residents.
• Relief expressed by a family member whose mother finally feels at home after moving through several nursing homes.
• Appreciation for the facility's environment, staff, and recent updates.
• Positive work environment highlighted, with improvements and updates enhancing the facility.
• Impressions of happiness among residents and wonderful staff noted.
• Commendation for the clean facility and the significant positive changes noted.
• Staff praised for making a difference in families' lives, with professional care and hospice services appreciated.
• Gratitude expressed for the care provided to a loved one, highlighting attentive nursing and staff efforts.
• Facility described as very clean, with kind staff and nice food, suggesting a good work environment.

Negative Reviews:

• Strong disapproval of Cedar Creek nursing center, citing neglect and a life-threatening incident.
• Concerns about unprofessionalism and unpleasant conditions in a facility, with specific criticism of management and cleanliness.
• Report of a facility being described as the nastiest and most unorganized nursing home worked at by a reviewer.
• Disgust expressed at the conditions of a place, with a call for renovations, staffing changes, or closure.
• Experience of disrespect and unhelpfulness from administration and nursing director, with some staff described as cruel and neglectful.
• Warning about a facility potentially labeling residents as mentally unstable, advising thorough evaluation before choosing the facility.
• Terrible experience reported, including neglect during a Covid-19 infection, theft, and billing issues after a resident's death.