Hilton East Assisted Living

Reviews of Hilton East Assisted Living show a mix of experiences. Some residents and their families have praised the facility for its location, cleanliness, and the care provided by the staff. They've highlighted the variety of activities available, including bingo, arts and crafts, and outdoor activities in the courtyard. The food generally receives positive comments, with some noting it as great or at least 80 percent good.

Staff members are described as friendly, helpful, and attentive, with many reviewers appreciating the level of care and assistance their loved ones receive. The facility's setting in a wooded area and its amenities, such as a hairdresser and barber on-site, are also points of satisfaction for some. The community is noted for being accommodating and attentive to residents' needs, even during the challenges posed by COVID-19.

However, there are also negative reviews concerning the facility's condition, staffing levels, and resident care. Some have described the place as run-down, with complaints about the food quality and the lack of proper maintenance. Concerns about residents not receiving regular showers or having their beds changed frequently have been raised. Additionally, there are criticisms regarding the administration's handling of staff and resident safety.

Overall, while many express gratitude and satisfaction with the services and care at Hilton East Assisted Living, others highlight significant areas for improvement, particularly in facility maintenance, staff management, and resident care quality.