📞 Call for pricing and availability: (800) 780-8101
Hilltop Skilled Nsg & Rehab
910 West Polk Street, Charleston, IL 61920
For Pricing & Availability
(800) 780-8101To Reach a Resident
(217) 345-7066Estimated Pricing
Price Comparison
Hilltop Skilled Nsg & Rehab Description
Hilltop Skilled Nsg & Rehab is a community that offers memory care, nursing care and respite care and is located in the town of Charleston, Illinois. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 9.4 out of 10 making it the 3rd highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Charleston
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charleston
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff described as extremely friendly, professional, helpful, and caring.
- Many reviewers highlighted the excellent care and attention from both the nursing and administrative staff.
- Physical therapy and rehabilitation services received high praise for effectiveness and dedication.
- The facility is noted for its cleanliness, safety, and family-like atmosphere.
- Special mention of the facility's efforts to make holidays special and maintain close communication with families.
- Several reviewers appreciated the long-term staff members and the opportunities for staff growth and development.
- Residents and their families felt loved and cared for, with specific staff members going above and beyond in their duties.
Negative Review:
- One reviewer expressed disappointment with the care received, citing unattended needs, lack of cleanliness, and poor communication.
General Feedback:
- Most reviews are overwhelmingly positive, with many families and residents recommending Hilltop for its caring environment and skilled staff.
- The facility is praised for its ability to create a welcoming and supportive community for both residents and their families.
- One review suggests the importance of family involvement and advocacy for ensuring the best care for residents.
Reviews
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Hilltop Skilled Nsg & Rehab Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 108
Total current residents: 60
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 23
Number of payment denials: 2
Number of fines: 5
Total cost of fines: $287869
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-12 | 2023-01-19 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-12-12 | 2023-01-19 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-12-12 | 2023-02-03 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-12 | 2023-01-19 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-12 | 2023-01-19 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2022-12-12 | 2023-01-19 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-12-12 | 2023-01-19 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-12-12 | 2023-01-19 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-12-12 | 2023-01-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-10-01 | 2021-10-07 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-10-01 | 2021-10-07 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-10-01 | 2021-10-07 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2021-10-01 | 2021-10-07 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-10-01 | 2021-10-07 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-10-01 | 2021-10-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2019-10-22 | 2019-11-15 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-10-22 | 2019-11-15 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-10-22 | 2019-11-20 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-10-22 | 2019-11-22 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-10-22 | 2019-11-20 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-10-22 | 2019-11-22 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-10-22 | 2019-11-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-22 | 2019-11-15 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-10-22 | 2019-11-15 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-10-22 | 2019-11-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-10-22 | 2019-11-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-07 | 2023-06-21 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-06-07 | 2023-06-21 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2023-06-07 | 2023-06-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-06-07 | 2023-06-21 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2023-02-16 | 2023-03-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-09-30 | 2022-10-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-09-30 | 2022-10-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-09-30 | 2022-10-03 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-12-27 | 2023-01-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-12-27 | 2023-01-24 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-27 | 2023-01-24 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2022-12-27 | 2023-01-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-12-27 | 2023-01-24 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2022-12-27 | 2023-01-24 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-09 | 2022-03-31 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-03-09 | 2022-03-31 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-01-27 | 2022-02-17 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-27 | 2022-02-17 | C | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-01-27 | 2022-02-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-27 | 2022-02-17 | C | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-01-27 | 2022-02-17 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-08 | 2021-11-11 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-10-26 | 2021-11-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-09-10 | 2021-10-04 | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-09-10 | 2021-10-04 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-09-10 | 2021-10-04 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-09-10 | 2021-10-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-10 | 2021-10-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-09-10 | 2021-10-04 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-09-10 | 2021-10-04 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-09-10 | 2021-10-04 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2021-09-10 | 2021-10-04 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-09-10 | 2021-10-04 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2021-09-10 | 2021-10-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-10 | 2021-10-04 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-10 | 2021-10-04 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2021-09-10 | 2021-10-04 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-16 | 2020-11-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-10 | 2021-04-13 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-10-29 | 2020-11-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-01 | 2020-10-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-10-01 | 2020-10-28 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-01 | 2020-11-06 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-01 | 2020-10-28 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2020-09-14 | 2020-09-24 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-08-12 | 2020-08-12 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-08-12 | 2020-08-12 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-08-12 | 2020-08-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-08-12 | 2020-08-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-08-12 | 2020-08-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-08-12 | 2020-08-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-08-12 | 2020-08-12 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-10-24 | 2019-11-14 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-10-24 | 2019-11-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-24 | 2019-11-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-10-24 | 2019-11-14 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-10-24 | 2019-11-14 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-10-24 | 2019-11-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-10-24 | 2019-11-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-10-24 | 2019-11-14 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-10-24 | 2019-11-14 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-10-24 | 2019-11-14 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2019-10-24 | 2019-11-14 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2019-10-24 | 2019-11-14 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2019-10-24 | 2019-11-14 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-12 | $140,455 |
| 2020-09-14 | $60,630 |
| 2020-09-14 | $39,410 |
| 2021-03-10 | $33,320 |
| 2021-03-10 | $21,658 |
| 2021-09-10 | $41,040 |
| 2021-09-10 | $26,676 |
| 2022-12-27 | $59,670 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-09-14 | 14 |
| 2021-03-10 | 9 |
What is in the Neighborhood
- The closest city is Charleston which is 1.3 miles away and has a population of 21,196 (small town).
- The average income is $59,288, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 30
- Average Temperature: 55.7
- Day Breakdown: The area gets 153 days of rain, 24 days of snow and 186 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 77.21 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
County Market
0.5 miles awayWalmart Supercenter
2.2 miles awayAldi
7.1 miles awayIGA
18.0 miles awayKirby Foods IGA
23.3 miles awayTransportation
Mattoon
9.6 miles awayNone Found
Banks
Bank of America
1.2 miles awayFirst Financial Bank
1.2 miles awayU.S. Bank
1.2 miles awayPrairie Bank & Trust
1.9 miles awayUS Bank
9.7 miles awayHospitals
Sarah Bush Lincoln Health Center
3.8 miles awayPharmacies
CVS Pharmacy
0.6 miles awayWalgreens
0.6 miles awaySave More Pharmacy
17.9 miles awaySav-Mor Pharmacy
21.6 miles awayThe Pharmacy
22.0 miles awayNone Found
Parks
Charleston
0.6 miles awayColes County Fairgrounds
0.7 miles awayMorton Park
0.8 miles awayKiwanis Park
0.9 miles awayReasor park
1.1 miles awayNone Found
Shopping
Cross County Mall
7.7 miles awayTanger Outlets
21.1 miles awayCulture
Doudna Fine Arts Center
1.3 miles awayTarble Arts Center
1.4 miles awayBurgess-Osborne Auditorium
9.6 miles awayRestaurants
El Rancherito
0.2 miles awayPizza Hut
0.8 miles awayJerry's Pizza
1.1 miles awayBamca Mexican Grill
1.1 miles awayMarty's Bar
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