📞 Call for pricing and availability: (800) 780-8101
Hillside Center
810 South Broom St., Wilmington, DE 19805
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 652-1181Estimated Pricing
Price Comparison
Hillside Center Description
Hillside Center is a community that offers memory care, nursing care, respite care and rehabilitation and is located in Wilmington, Delaware and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.6 out of 10 making it the 20th highest rated community in the city out of 32 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Wilmington
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Wilmington
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers expressed gratitude for the care and support received, highlighting the professionalism and kindness of the staff, including administrators, therapists, nurses, and CNAs.
- Several reviewers noted significant improvements in their physical abilities thanks to the dedicated physical therapy staff.
- The facility was praised for its cleanliness, friendly atmosphere, and the variety of activities available to residents.
- Some reviewers specifically appreciated the efforts of the nursing director and other staff members in addressing concerns and ensuring the comfort of their loved ones.
- One reviewer mentioned the importance of family visits and the approachability of the staff, suggesting that these factors contribute significantly to the quality of care.
Negative Reviews:
- Several reviewers criticized the facility for poor food quality, comparing it unfavorably to hospital food and noting a lack of variety.
- There were complaints about the facility's response to medical issues, including serious accusations of neglect leading to severe health complications.
- Some reviewers described the staff as unprofessional, lazy, and rude, with a particular emphasis on the lack of care and attention from CNAs.
- Concerns were raised about the facility being understaffed and having a disregard for the wellbeing of patients.
- One reviewer initially criticized the facility based on the actions of a single aide but later revised their opinion positively after discussing concerns with management.
Mixed Reviews:
- While many reviews praised the staff for treating patients like family and being good communicators, others found the charge nurse to be unprofessional and the overall staff attitude lacking.
- The facility was both commended for its cleanliness and friendly staff by some, and criticized for being a joke with terrible attitudes and lack of help from aides by others.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 14, 1970
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-01-12 | 2018-02-14 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-01-12 | 2018-02-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-19 | 2022-02-25 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-01-19 | 2022-02-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-19 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-19 | 2022-02-25 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2022-01-19 | 2022-02-25 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2022-01-19 | 2022-02-25 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-01-19 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-19 | 2022-02-25 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-01-16 | 2019-03-06 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2019-01-16 | 2019-03-06 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-01-16 | 2019-03-06 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-01-16 | 2019-03-06 | D | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| 2019-01-16 | 2019-03-06 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-01-16 | 2019-03-06 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-01-16 | 2019-03-06 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-01-16 | 2019-03-06 | D | Administration Deficiencies | Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. |
| 2019-01-16 | 2019-03-06 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2019-01-16 | 2019-03-06 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-01-16 | 2019-03-06 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2019-01-16 | 2019-03-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-01-16 | 2019-03-06 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-01-16 | 2019-03-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-21 | 2021-01-11 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2018-01-23 | 2018-05-02 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-01-23 | 2018-05-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-01-23 | 2018-05-02 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-01-23 | 2018-05-02 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-01-23 | 2018-05-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-01-23 | 2018-05-02 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-01-23 | 2018-05-02 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-01-23 | 2018-05-02 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2018-01-23 | 2018-05-02 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-01-23 | 2018-05-02 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-01-23 | 2018-05-02 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-01-23 | 2018-05-02 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
What is in the Neighborhood
- The closest city is Wilmington which is 1.4 miles away and has a population of 71,948 (large town).
- The average income is $45,063, which is very low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 35
- Average Temperature: 58.6
- Day Breakdown: The area gets 147 days of rain, 18 days of snow and 199 days of sun
- Precipitation: 2.0 inches a year
- The median age is 36.4 years old, high compared to other cities.
- 4.26% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 4.64% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 58% Black or African-American, 7% Hispanic or Latino, and 31% White.
- The crime rate is 11.05 per 100 people which is very high compared to other cities.
- Violent Crime: 2.88 incidents per 100 people
- Property Crime: 5.83 incidents per 100 people
- Drug-Related Crime: 0.98 incidents per 100 people
- The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
- Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
0.4 miles awayFresh Grocer
0.6 miles awayBrown Bag
1.4 miles awayAcme
1.4 miles awayLa Consentida II
3.2 miles awayTransportation
Wilmington
1.0 miles awayBus Stations
Wilmington Greyhound Terminal
1.0 miles away4
1.9 miles away22;25
3.4 miles awayDART Bus Stop
3.4 miles away2;35
3.8 miles awayBanks
Artisans’ Bank
1.2 miles awaySantander Consumer Bank
1.2 miles awayCitizens Bank
1.4 miles awayM&T Bank
1.8 miles awayPNC Bank
2.2 miles awayHospitals
Saint Francis Healthcare
0.8 miles awayVeterans Affairs Medical Center Wilmington
1.8 miles awayDelaware Psychiatric Center
2.3 miles awayNemours/Alfred I. duPont Hospital for Children
2.8 miles awayRockford Center: Gupta Saurabh MD
5.6 miles awayPharmacies
Rite Aid
0.7 miles awayCVS Pharmacy
1.3 miles awayWalgreens
1.5 miles awayMarket Street Pharmacy
1.8 miles awayWalmart Pharmacy
2.6 miles awayDentists
Kirkwood Dental
3.5 miles awayWahl Family Dentistry
3.7 miles awayMain Street Dental
5.7 miles awayWestwood Oral Surgery Associates
5.9 miles awayPopeck Family Dentistry
6.0 miles awayParks
Pulaski Park
0.1 miles awayKosciuszko Park
0.1 miles awayCanby Park
0.2 miles awayEddie Michaels Playground
0.3 miles awayBrown Park/Eddie Cihocki Field
0.4 miles awayPlaces of Worship
Saint Hedwig's Roman Catholic Church
0.3 miles awayWilmington Friends Meeting House
0.9 miles awaySaint Anthony of Padua Roman Catholic Church
1.0 miles awayAsbury Methodist Church
1.1 miles awayGrace United Methodist Church
1.1 miles awayShopping
Independence Mall
3.2 miles awayChristiana Mall
5.9 miles awayConcord Mall
5.9 miles awayShoppes at Buena Vista
6.6 miles awayBeaver Brook Plaza
7.2 miles awayCulture
World Cafe Live
1.1 miles awayGrand Opera House
1.2 miles awayWilmington Drama League
3.1 miles awayStation Gallery
3.1 miles awayArden Gild Hall
6.6 miles awayRestaurants
No 1. China
0.3 miles awayChina House
0.4 miles awayDel Pez Mexican Gastropub
0.5 miles awayJoe's Crab Shack
0.6 miles awayIron Hills Brewery and Restaurant
0.6 miles awayGet exact pricing & check availability
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