Hills at Leander

Positive Reviews:

• Residents enjoy the swimming pool and find the apartment amenities plentiful, including wheelchair accessibility.
• Some residents describe living here as feeling like they're at a resort, with market rates considered reasonable for the amenities provided.
• Staff is described as kind and professional by some, and maintenance efforts, especially around the pool, are appreciated by certain residents.
• Resident-led activities are highlighted as a positive aspect, contributing to a strong community spirit.

Negative Reviews:

• Many residents report poor management, with frequent staff turnover, including maintenance personnel and managers.
• Issues with maintenance and repairs are common, including problems with appliances, plumbing, and cleanliness in common areas.
• Accessibility features, such as handicapped doors, are reported to be inadequate or in disrepair.
• Security concerns are raised, including unauthorized access by non-residents and insufficient fire evacuation plans.
• Residents report a lack of social activities provided by management, though resident-led activities are appreciated.
• Complaints about cleanliness, both inside buildings and in outdoor areas, are frequent, with some areas described as dirty and dangerous.
• Some residents feel the complex is not suitable for individuals with visual impairments or other specific needs.
• Concerns about rent increases and the value for the price paid are mentioned, alongside issues with getting deposits returned.

Mixed Reviews:

• While some residents appreciate the amenities and community, others are dissatisfied with management and maintenance.
• Opinions on staff professionalism and effectiveness vary significantly among residents.
• The quality of life at the complex seems to depend heavily on individual experiences with apartment issues and staff interactions.