📞 Call for pricing and availability: (800) 780-8101

Hillhaven

3210 Powder Mill Rd, Adelphi, MD 20783

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(240) 542-6361

Estimated Pricing

Studio
Estimated $6,310
One Bedroom
Estimated $7,948

Price Comparison

  • Average City Price: $6,332
  • Average State Price: $5,173
  • Average National Price: $3,754


  • Hillhaven Description

    Hillhaven is a large 64 bed community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Hillandale, Maryland and is part of the Meridian Senior network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom and suite room layouts.

    The community has an average rating of 7.6 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Adelphi

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Adelphi

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Adelphi

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Adelphi


    Community Reviews

    7.2
    Hillhaven
    Based on My Caring Plan's proprietary scoring, including 75 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in Adelphi
  • Ranking in State: 547 out of 721 communities in MD
  • Food and Dining B

    Activities B

    Facility and Grounds A

    Care B

    Staff B

    Cleanliness A


    Employee Reviews

    5.1
    Meridian Senior
    Based on My Caring Plan's proprietary scoring, including 633 reviews across the web

    The following insights are from employees that work in Maryland

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Hill Haven senior living facility present a mixed picture, with some expressing deep dissatisfaction and others praising the care provided. Several reviewers have raised serious concerns about the facility's handling of COVID-19 protocols, communication issues, and the quality of care, including instances of neglect and misinformation. One reviewer blamed the facility for their father's death due to alleged protocol breaches during the pandemic. Others complained about delays and issues with visiting their loved ones, poor communication from the staff, and a lack of compassion and professionalism, including unaddressed falls and inadequate discharge planning.

    Conversely, some reviews highlight positive experiences, noting instances of excellent care, particularly from named staff members who showed exceptional dedication. These positive reviews mention significant health improvements in residents, commend the facility's cleanliness, and describe the staff as attentive and caring. One reviewer specifically thanked the facility for the care their uncle received, noting his good spirits and the staff's helpfulness.

    However, the negative reviews significantly focus on the facility's alleged failures in providing adequate care, with multiple accounts of residents suffering due to neglect, such as untreated bedsores, unaddressed falls, and poor hygiene. The lack of effective communication and perceived dishonesty from the staff were also common themes. Some reviewers explicitly advise against choosing Hill Haven for loved ones, associating their experiences with severe outcomes, including the deterioration of residents' health and, in some cases, death.

    On the other hand, the facility was praised for its cleanliness and the quality of its food by some, and a few reviewers expressed gratitude for the care their relatives received, highlighting a stark contrast in experiences and perceptions of the care provided at Hill Haven.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Personal Care

    Rehabilitation

    In House Physical Therapy

    Palliative and Hospice Care Available

    24-Hour Licensed Nursing

    Pulmonary Rehabilitation


    Services

    Trash Service

    Laundry Service

    Highly Trained and Compassionate Staff

    Short-Term Stays


    Activities

    Fitness Classes

    Organized Activities

    Happy Hour Weekly

    Recreational Programs

    Seasonal Celebrations

    Support Groups


    Community Amenities

    Laundry Facilities Onsite

    24-Hour Emergency Maintenance

    Library

    Learning Lab

    Card Room

    Walking Path


    Room Amenities

    Cable Included

    WiFi Included

    Refrigerator

    Microwave

    Walk-In Closets

    High Ceilings


    Dining

    Restaurant-Style Dining

    Chef-Inspired Meals

    Three Chef-Prepared Meals Daily

    Dining Room

    Dining Services

    Dining Experience


    Transportation

    Transportation Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Nov. 1, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 66
    Total current residents: 59
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $6605


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-19 2022-08-09 D Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2022-05-19 2022-08-09 D Egress Deficiencies Install proper backup exit lighting.
    2022-05-19 2022-08-09 F Smoke Deficiencies Provide properly protected cooking facilities.
    2022-05-19 2022-08-09 D Smoke Deficiencies Construct fire resistant interior walls.
    2022-05-19 2022-08-09 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-05-19 2022-08-09 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-05-19 2022-08-09 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-05-19 2022-08-09 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-05-19 2022-08-09 D Services Deficiencies Meet other general requirements that are deficient.
    2022-05-19 2022-08-09 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-05-19 2022-08-09 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-05-19 2022-08-09 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2022-05-19 2022-08-09 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-11-14 2018-12-29 B Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-11-14 2018-12-29 D Smoke Deficiencies Install properly constructed windows in hallway walls or doors.
    2018-11-14 2018-12-29 D Services Deficiencies Have an externally vented heating system.
    2018-11-14 2018-12-29 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2017-07-20 2017-08-31 D Egress Deficiencies Have exits that are accessible at all times.
    2017-07-20 2017-08-31 D Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2017-07-20 2017-08-31 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2017-07-20 2017-08-31 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2017-07-20 2017-08-31 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2017-07-20 2017-08-31 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-25 2022-07-08 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-05-25 2022-07-08 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2022-05-25 2022-07-08 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-05-25 2022-07-08 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-05-25 2022-07-08 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-05-25 2022-07-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-25 2022-07-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-05-25 2022-07-08 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-11-13 2018-12-24 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-11-13 2018-12-24 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Fines

    Fine Date Fine Amount
    2022-02-21 $658
    2022-02-28 $987
    2022-03-07 $1,316
    2022-03-14 $1,645
    2022-03-14 $1,657
    2022-03-21 $1,973
    2022-03-21 $1,988

    What is in the Neighborhood

    General Area Overview
    • The closest city is Hillandale which is 1.3 miles away and has a population of 6,043 (very small town).
    • The average income is $35,692, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 36
      • Average Temperature: 60.5
      • Day Breakdown: The area gets 152 days of rain, 15 days of snow and 196 days of sun
      • Precipitation: 2.4 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Giant
    1.3 miles away
    Aldi
    1.4 miles away
    ShopRite
    1.5 miles away
    Safeway
    1.6 miles away
    Shoppers Food Warehouse
    1.7 miles away

    None Found

    Bus Stations

    Food & Drug Administration (White Oak - Building 1)
    1.7 miles away
    Mt. Pisgah Road at Chateau Apartments
    1.8 miles away
    New Hampshire Avenue & Oakview Drive
    1.9 miles away
    Tech Road & Tech Road Park & Ride
    2.0 miles away
    Lockwood Dr. & New Hampshire Ave.
    2.1 miles away

    Banks

    Truist
    1.3 miles away
    SunTrust
    1.3 miles away
    SECU
    1.7 miles away
    M&T
    1.8 miles away
    PNC Bank
    1.8 miles away

    Hospitals

    Adventist HealthCare White Oak Medical Center
    1.0 miles away
    Adventist HealthCare Takoma Park
    4.2 miles away
    Holy Cross Hospital
    4.6 miles away
    Laurel Regional Hospital
    5.0 miles away
    Holy Cross Hospital Health Center at Montomery College
    5.2 miles away

    Pharmacies

    CVS Pharmacy
    1.3 miles away
    Rite Aid
    1.8 miles away
    Walgreens
    2.1 miles away
    Community Clinic, Inc.
    3.7 miles away

    Dentists

    Paragon Dental
    2.7 miles away
    College Park Dental
    3.8 miles away
    Dynamic Healthcare
    4.0 miles away
    nusmiles
    4.2 miles away
    Riverdale Park Pediatric Dentistry
    4.5 miles away

    Parks

    Powder Mill Community Park
    0.1 miles away
    Paint Branch Stream Valley Park
    0.3 miles away
    Powder Mill Estates
    0.5 miles away
    Little Paint Branch Park
    0.9 miles away
    Paint Branch Stream Valley Unit 4
    0.9 miles away

    Places of Worship

    Crossover Church
    5.4 miles away
    Central Presbyterian Church
    8.5 miles away
    Concordia United Church of Christ and Rectory
    10.6 miles away

    Shopping

    Beltway Plaza Mall
    3.2 miles away
    The Mall at Prince Georges
    4.4 miles away
    Ellsworth Place
    4.7 miles away
    Seminary Place Shopping Center
    5.1 miles away
    Riggs Plaza
    5.5 miles away

    Culture

    Clarice Smith Performing Arts Center
    2.9 miles away
    Nyumburu Cultural Center
    3.2 miles away
    The Stamp Gallery
    3.2 miles away
    Nyumburu Amphitheater
    3.2 miles away
    Herman Maril Gallery
    3.3 miles away

    Restaurants

    Koi Asian Cuisine
    1.4 miles away
    Urban BBQ
    1.6 miles away
    Moose Creek Steakhouse
    1.6 miles away
    Buffalo Wild Wings
    1.6 miles away
    IHOP
    1.7 miles away

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    Google map of Hillhaven

    Licensing

    This community is licensed by the state of MD. It is a large-sized community with 64 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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