Hillebrand Nursing And Rehabilitation Center

Reviews of Hillebrand highlight a mix of experiences. Many families have praised the facility for its cleanliness, spacious and comfortable rooms, and the quality of care provided by the rehab department, nursing staff, and aides. Positive experiences include effective physical and speech therapy, enjoyable activities like music and bingo, and individualized care that has led to significant improvements in residents' health and well-being. The staff is often described as dedicated, friendly, and professional, contributing to a welcoming and supportive community atmosphere.

However, some reviews express serious concerns, including a case where a resident's health deteriorated due to improper care, leading to hospitalization. Issues such as inadequate attention to special dietary needs, poor hygiene, and a lack of knowledge in handling medical equipment like feeding tubes have been mentioned. Additionally, concerns about staffing levels, staff behavior, and security, including an incident of theft, have been raised, suggesting variability in the quality of care and management practices.

Despite these criticisms, many families have had positive experiences, highlighting the facility's efforts to create a culture of kindness, positivity, and high-quality care. The mixed reviews suggest that while many residents and their families have had satisfactory or even exceptional experiences, there are areas where improvements are needed to ensure consistent, high-quality care for all residents.