📞 Call for pricing and availability: (800) 780-8101

Hillcrest Post Acute

450 Hayes Lane, Petaluma, CA 94952

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(707) 778-8686

Estimated Pricing

Studio
Estimated $8,253

Price Comparison

  • Average City Price: $8,230
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Hillcrest Post Acute Description

    Hillcrest Post Acute is a community that offers nursing care, skilled nursing and rehabilitation and is located in Petaluma, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.4 out of 10 making it the 12th highest rated community in the city out of 12 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Petaluma

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Petaluma


    Community Reviews

    6.6
    Hillcrest Post Acute
    Based on My Caring Plan's proprietary scoring, including 19 reviews across the web

    Ranking

  • Ranking in City: 12 out of 12 communities in Petaluma
  • Ranking in State: 2919 out of 3640 communities in CA
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for Hillcrest Post Acute nursing facility present a mixed picture, with experiences ranging from highly positive to deeply negative.

    • One reviewer describes their stay as a precious and beautiful experience, praising the care and support received from the staff, likening it to being helped by family.
    • Another account warns against the facility, citing a lack of care and communication that allegedly led to a family member's health deteriorating significantly during their stay.
    • A comparison with another rehab facility highlights Hillcrest positively, noting better staff response times and overall care, recommending Hillcrest based on personal experience.
    • Positive feedback includes commendations for the professional, caring, and upbeat energy of the staff, especially towards patients with specific health challenges like dementia and serious infections, noting exceptional service from the director and the physical therapy staff.
    • Conversely, several reviews criticize the facility for poor treatment and care, including allegations of neglect, disrespect, and inadequate response to patients' medical needs.
    • One reviewer, identifying as a Nurse Practitioner, expresses dissatisfaction with the care their spouse received, including issues with pain management and communication.
    • Another review shares a concerning incident where a patient was sent to a doctor's appointment without necessary support, highlighting potential safety and liability issues.
    • Amidst the critiques, another facility, The Oaks, is mentioned favorably for its cleanliness, attentive staff, and supportive environment, contrasting sharply with some of the negative experiences at Hillcrest.

    Overall, the reviews suggest a deeply divided experience among patients and their families, ranging from heartfelt recommendations to stern warnings against the facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Skilled Nursing

    Catheter Care

    Short-term Rehabilitation


    Services

    Housekeeping

    Transportation Services

    Transportation To And From Appointments


    Activities

    Social Activities

    Games

    Volunteer Programs

    Exercise

    Live Entertainment

    Gardening



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: June 27, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 59
    Total current residents: 56
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 7
    Total cost of fines: $18620


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-17 2022-04-05 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2022-03-17 2022-04-05 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-03-17 2022-04-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-03-17 2022-04-05 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-06-27 2019-07-19 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2019-06-27 2019-07-19 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-06-27 2019-07-19 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-06-27 2019-07-19 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-06-27 2019-07-19 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-23 2018-06-12 C Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2018-05-23 2018-06-12 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-05-23 2018-06-12 C Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2018-05-23 2018-06-12 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2018-05-23 2018-06-12 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-05-23 2018-06-12 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-05-23 2018-06-12 E Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2018-05-23 2018-06-12 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-05-23 2018-06-12 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-23 2018-06-12 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-23 2018-06-12 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2020-07-15 $20,000
    2021-07-26 $650
    2021-07-26 $655
    2021-08-30 $975
    2021-08-30 $983
    2021-11-22 $1,300
    2021-11-22 $1,310
    2021-12-20 $1,625
    2021-12-20 $1,638
    2022-01-10 $1,950
    2022-01-10 $1,965
    2022-01-24 $2,302
    2022-01-24 $2,320
    2022-03-04 $9,750

    Denials

    Denial Date Payment Denial Days
    2020-07-15 14

    What is in the Neighborhood

    General Area Overview
    • The closest city is Petaluma which is 0.9 miles away and has a population of 60,438 (large town).
    • The average income is $118,106, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 72
      • Low Temperature: 52
      • Average Temperature: 62.7
      • Day Breakdown: The area gets 75 days of rain and 289 days of sun
      • Precipitation: 1.2 inches a year

    Health and Safety Overview
    • The crime rate is 2.62 per 100 people which is low compared to other cities.
      • Violent Crime: 0.88 incidents per 100 people
      • Property Crime: 0.99 incidents per 100 people
      • Drug-Related Crime: 0.5 incidents per 100 people
    • The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 229.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Petaluma Market
    0.8 miles away
    Grocery Outlet
    1.1 miles away
    Lucky
    1.6 miles away
    Sprouts Farmers Market
    1.9 miles away
    Trader Joe's
    2.1 miles away

    Transportation

    Petaluma Downtown
    1.2 miles away

    Bus Stations

    Petaluma Depot
    0.8 miles away
    Petaluma Boulevard South & F Street
    1.0 miles away
    Petaluma Boulevard South & G Street
    1.0 miles away
    Petaluma Boulevard North & Mary Street
    1.0 miles away
    East Washington Street & Grey Street
    1.1 miles away

    Banks

    Wells Fargo
    0.8 miles away
    Citibank
    0.8 miles away
    Bank of America
    1.0 miles away
    Exchange Bank
    1.0 miles away
    Redwood Credit Union
    2.2 miles away

    Hospitals

    Petaluma Valley Hospital
    2.3 miles away
    Novato Community Hospital
    9.7 miles away
    Sonoma Valley Hospital
    10.8 miles away
    Sonoma Developmental Center
    11.2 miles away
    Kaiser Mercury Way
    14.8 miles away

    Pharmacies

    Walgreens
    8.2 miles away
    CVS Pharmacy
    8.2 miles away
    Safeway
    9.2 miles away
    Rite Aid
    10.7 miles away
    Golden Gate Veterinary Compounding Pharmacy
    12.2 miles away

    Dentists

    San Marin Dental
    7.4 miles away
    Pacific Dental
    9.3 miles away
    Craig D. Crispin DDS
    13.7 miles away
    Randy Nguyen, D.D.S.
    15.8 miles away
    Santa Rosa Dental Care
    15.9 miles away

    Parks

    Helen Putnam Regional Park
    0.3 miles away
    McNear Park
    0.5 miles away
    Liberty Park
    0.7 miles away
    Walnut Park
    0.9 miles away
    Wickersham Park
    0.9 miles away

    None Found

    Shopping

    Petaluma Village Premium Outlets
    2.4 miles away
    Apple Valley Plaza
    8.3 miles away
    Cornerstone
    10.4 miles away
    Ignacio Center
    12.1 miles away
    Pacheco Plaza
    12.2 miles away

    Culture

    Mcnear's Mystic Theatre
    0.9 miles away
    Phoenix Theater
    0.9 miles away
    Petaluma Arts Center
    1.2 miles away
    Cinnabar Theater
    2.6 miles away
    Sonoma Conservatory of Dance
    11.3 miles away

    Restaurants

    RAY'S DELICATESSEN & TAVERN
    0.6 miles away
    Hallie's Diner
    0.8 miles away
    Mi Pueblo El Centro
    0.9 miles away
    Central Market
    0.9 miles away
    Petaluma Pie Company
    0.9 miles away

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    Google map of Hillcrest Post Acute

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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