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Hillcrest Health Care And Rehabilitation Center

4200 Washington St, Hollywood, FL 33021

Memory Care Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(954) 981-6300

Estimated Pricing

Price Comparison

  • Average City Price: $4,582
  • Average State Price: $4,755
  • Average National Price: $5,673

    • Hillcrest Health Care And Rehabilitation Center Description

    Hillcrest Health Care And Rehabilitation Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the small town of Pembroke Park, Florida. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 4.6 out of 10 making it the 26th highest rated community in the city out of 26 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Hollywood

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Hollywood

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Hollywood

    Community Reviews

    4.2
    Hillcrest Health Care And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 75 reviews across the web

    Ranking

  • Ranking in City: 27 out of 27 communities in Hollywood
  • Ranking in State: 2215 out of 2240 communities in FL

    • Activities B

    Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews Summary:

    • Several reviewers reported rough and mean treatment of patients, leading to fear and nightmares.
    • Complaints of neglect, including failure to wash patients, change clothes or bedding, or assist with bathroom needs.
    • Issues with cleanliness, including reports of roaches and a urine smell.
    • Communication problems cited, with staff failing to return phone calls or provide updates.
    • Concerns over inadequate staffing and unprofessional behavior from the nursing staff.
    • Reports of patients contracting COVID-19 while in the facility, with inadequate response from the facility.
    • General dissatisfaction with the facility's environment, described as outdated and rundown.

    Positive Reviews Summary:

    • Some family members observed their loved ones being treated nicely and kept clean.
    • Positive remarks about certain staff members who were described as caring and professional.
    • Appreciation for the rehabilitation department, with specific praise for their effort and kindness.
    • Several reviewers felt reassured by the staff's communication and care for their family members.

    Mixed Reviews Summary:

    • While some reviewers noted improvements under new management and efforts by staff, they also acknowledged areas needing significant improvement.
    • Concerns about the facility being outdated and understaffed were mentioned alongside appreciation for certain staff members' dedication.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Skilled Nursing

    24-Hour Skilled Nursing Care

    Comprehensive Post-Acute Care

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: Sept. 21, 1984
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 240
    Total current residents: 163
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 7
    Number of substantiated complaints: 9
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $32535

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-06 2022-11-05 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-10-06 2022-11-05 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-01-08 2020-02-08 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2020-01-08 2020-02-08 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2020-01-08 2020-02-08 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-01-08 2020-02-08 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-01-08 2020-02-08 F Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2020-01-08 2020-02-08 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-08 2020-02-08 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-08 2020-02-08 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-01-08 2020-02-08 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2020-01-08 2020-02-08 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure electrical receptacles or cover plates have distinctive color or marking.
    2020-01-08 2020-02-08 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-01-08 2020-02-08 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-14 2023-05-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-01-20 2023-02-03 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2023-01-03 2023-02-03 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-12-01 2022-12-16 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-12-01 2022-12-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-09-22 2022-10-22 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-09-22 2022-10-22 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-09-22 2022-10-22 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-09-22 2022-10-22 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-09-22 2022-10-22 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-09-22 2022-10-22 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-09-22 2022-10-22 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-09-22 2022-10-22 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-09-22 2022-10-22 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-09-22 2022-10-22 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    2022-09-22 2022-10-22 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-06-22 2022-07-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-12-22 2022-01-21 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-09-02 2021-10-01 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-09-02 2021-10-01 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-09-02 2021-10-01 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-02 2021-10-01 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-09-02 2021-10-01 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-09-02 2021-10-01 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-09-02 2021-10-01 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-09-02 2021-10-01 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-09-02 2021-10-01 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-09-02 2021-10-01 D Environmental Deficiencies Keep all essential equipment working safely.
    2021-06-11 2021-07-10 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-04-16 2021-05-16 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-16 2021-05-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-16 2021-05-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-10-01 2020-10-19 D Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2020-09-14 2020-10-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-09-14 2020-10-14 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-09-14 2020-10-14 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-08-17 2020-09-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-08-17 2020-09-17 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2020-08-17 2020-09-17 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2020-08-17 2020-09-17 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-01-10 2020-02-10 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2020-01-10 2020-02-10 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2020-01-10 2020-02-10 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2020-01-10 2020-02-10 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-10 2020-02-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-10-19 $16,058
    2019-05-08 $5,324
    2020-08-17 $14,869
    2023-01-03 $22,340
    2023-01-03 $14,521
    2023-04-24 $3,145

    Denials

    Denial Date Payment Denial Days
    2020-08-17 18

    What is in the Neighborhood

    General Area Overview
    • The closest city is Pembroke Park which is 1.2 miles away and has a population of 6,333 (very small town).
    • The average income is $74,199, which is high compared to other zip codes.
    • Weather
      • High Temperature: 86
      • Low Temperature: 70
      • Average Temperature: 80.0
      • Day Breakdown: The area gets 233 days of rain and 131 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 41.4 years old, very high compared to other cities.
    • 4.04% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 36.84% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 17% Black or African-American, 26% Hispanic or Latino, and 53% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 79.3 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 142.0, Moderate Days 40.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.2 miles away
    Save-A-Lot
    1.4 miles away
    Winn-Dixie
    1.9 miles away
    Publix
    2.3 miles away
    World Market & Café
    2.7 miles away

    Transportation

    Hollywood
    1.3 miles away

    Bus Stations

    State Road 7 & Dewey Street
    1.3 miles away
    State Road 7 & Washington Street
    1.3 miles away
    State Road 7 & Plunkett Street
    1.3 miles away
    State Road 7 & Rodman Street
    1.3 miles away
    State Road 7 & Mayo Street
    1.3 miles away

    Banks

    Chase
    0.6 miles away
    Bank of America
    0.6 miles away
    Wells Fargo
    1.3 miles away
    US Century Bank
    2.1 miles away
    Bank of America Financial Center
    2.2 miles away

    Hospitals

    Memorial Regional Hospital
    1.1 miles away
    Kindred Hospital South Florida - Hollywood
    2.6 miles away
    Aventura Hospital and Medical Center
    3.3 miles away
    South Florida State Hospital
    4.0 miles away
    Memorial Hospital Pembroke
    4.1 miles away

    Pharmacies

    Walgreens
    0.7 miles away
    CVS
    1.1 miles away
    Post Haste
    2.2 miles away
    CVS Pharmacy
    2.2 miles away
    Locatel Health&Wellness
    3.6 miles away

    Dentists

    Smile Design Dental of Hallandale Beach
    3.8 miles away
    Great Expressions Dental Centers
    3.8 miles away
    Radiant Expressions Dental
    4.3 miles away
    One Dental Studio
    4.4 miles away
    Davie Modern Dentistry
    5.1 miles away

    Parks

    Earl Crofford Park
    0.5 miles away
    Washington Park
    0.6 miles away
    Bob Butterworth Park
    0.6 miles away
    Zinkil Park
    0.7 miles away
    Carver Ranches
    0.8 miles away

    None Found

    Shopping

    Hollywood Hills Plaza
    1.0 miles away
    Young Circle Shopping Center
    2.9 miles away
    Oakwood Plaza
    3.2 miles away
    Aventura Mall
    3.9 miles away
    Champion Plaza
    4.2 miles away

    Culture

    Fletcher Arts and Cultural Cener
    3.9 miles away
    Aventura Arts & Cultural Center
    4.8 miles away
    Bailey Hall
    6.1 miles away
    The ARC (Arts and Recreation Center)
    8.1 miles away
    Pelican Theatre
    8.4 miles away

    Restaurants

    Rice N' Wings
    0.5 miles away
    Burgers & Shakes
    0.9 miles away
    Denny's
    1.4 miles away
    Brooklyn New York Deli Pizza
    1.7 miles away
    LongHorn Steakhouse
    2.2 miles away

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    Google map of Hillcrest Health Care And Rehabilitation Center

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