Hillcrest Hampton House

Residents and visitors have shared a mix of experiences at this senior living facility. Many commend the cleanliness, excellent location, and the professional and caring staff, highlighting individuals like Yasmin, Diane, and Jeannette for their exceptional service and attention to residents' needs. The facility is praised for its remodeled common areas, prompt maintenance team, and a variety of amenities including secure doors, indoor mailboxes, and a well-equipped laundry room.

Activities and the sense of community are also appreciated, with many residents feeling safe and well-cared for. The staff is described as friendly, treating residents like family, and always eager to help, contributing to a wonderful living experience.

However, there are concerns regarding the functionality of major equipment like elevators and washing machines, with some reports of these being frequently out of service. Issues with parking, safety, and pest control have also been mentioned, alongside dissatisfaction with the management's response to these problems. Some residents have experienced rudeness and what they perceive as bullying from the management, which contrasts sharply with the otherwise positive feedback about staff interactions.

Overall, while many residents enjoy living here and speak highly of the staff and amenities, there are significant areas that require attention to ensure the safety, comfort, and satisfaction of all residents.