📞 Call for pricing and availability: (800) 780-8101

Hill Haven

1550 EMPIRE BLVD, Webster, NY 14580

Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(585) 671-4300

Estimated Pricing

Studio
Estimated $5,078

Price Comparison

  • Average City Price: $7,430
  • Average State Price: $9,241
  • Average National Price: $7,508


  • Hill Haven Description

    Hill Haven is a community that offers nursing care and is about 3.1 miles outside the town of Brighton, New York. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 3.3 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Webster


    Community Reviews

    3.3
    Hill Haven
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    Ranking

  • Ranking in City: 9 out of 9 communities in Webster
  • Ranking in State: 1224 out of 1231 communities in NY
  • Facility and Grounds B

    Care C

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Many reviewers express extreme dissatisfaction with the level of care, citing neglect, abuse, and incompetence.
    • Common complaints include failure to feed, wash, or provide water to residents, and ignoring their calls for help.
    • Several instances of personal belongings being lost or stolen, with staff showing little concern or effort to rectify the situation.
    • Medication management is criticized, with reports of residents not receiving their prescribed medications or being given incorrect medications.
    • Facility cleanliness and maintenance are questioned, with reports of dirty conditions and lack of basic hygiene care for residents.
    • Staff behavior is a major concern, described as unprofessional, uncaring, and often neglectful of residents' needs.
    • A few reviews mention poor management and lack of proper training for the staff.
    • One reviewer reflects on the past quality of care at the facility, indicating a significant decline over the years.
    • A minority of comments acknowledge some positive aspects, such as good physical therapy staff, but these are overshadowed by the negative experiences.

    Overall, the consensus among these reviews is overwhelmingly negative, with many urging others to avoid placing loved ones in this facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.



    What is in the Neighborhood

    General Area Overview
    • The average income is $85,384, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 28
      • Average Temperature: 50.3
      • Day Breakdown: The area gets 165 days of rain, 68 days of snow and 130 days of sun
      • Precipitation: 2.2 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Wegmans
    0.9 miles away
    Walmart Supercenter
    1.0 miles away
    ALDI
    2.8 miles away
    BJ's Wholesale Club
    3.0 miles away
    Hegedorn's Market
    3.0 miles away

    None Found

    Bus Stations

    Park & Berkeley
    4.1 miles away
    2675
    4.5 miles away
    Ridge & South
    4.5 miles away
    Hudson & Bernard
    4.6 miles away
    Hudson & Alphonse
    4.6 miles away

    Banks

    Family First FCU
    1.8 miles away
    Advantage Federal Credit Union
    1.8 miles away
    ESL Merchants Bank
    2.5 miles away
    ESL Federal Credit Union
    3.0 miles away
    ESL Drive-Up & ATM
    3.0 miles away

    Hospitals

    Rochester Regional Health: Rochester General Campus
    3.9 miles away
    Highland Hospital
    5.7 miles away
    Rochester Psychiatric Center
    6.1 miles away
    Clinton Crossings
    6.1 miles away

    Pharmacies

    CVS Pharmacy
    2.9 miles away
    Walgreens
    3.2 miles away
    Rite Aid
    5.1 miles away
    New Clinton Pharmacy
    5.4 miles away

    Dentists

    East Ave Dentistry
    3.5 miles away
    Sapere Dental
    3.5 miles away
    Lilac Family Dental
    4.7 miles away
    Flower City Dental
    4.8 miles away
    South Wedge Dental Group
    5.5 miles away

    Parks

    Abraham Lincoln Park
    0.1 miles away
    Lucien Morin Park
    0.8 miles away
    La Salle's Landing Park
    0.8 miles away
    Irondequoit Bay Park West
    1.0 miles away
    Greenwood Park
    1.3 miles away

    Places of Worship

    First Universalist Church of Rochester
    5.2 miles away

    Shopping

    Panorama Plaza
    3.1 miles away
    Pittsford Plaza
    5.4 miles away

    Culture

    Eastridge High School Auditorium
    2.9 miles away
    Penfield Ampitheater
    3.4 miles away
    Penfield Arts Center
    3.9 miles away
    Multi Use Community Cultural Center
    4.0 miles away
    Seabreeze Stage
    4.0 miles away

    Restaurants

    Royal Dynasty
    0.5 miles away
    Charlie's
    0.6 miles away
    Simply Crepes
    0.8 miles away
    Applebee's
    1.0 miles away
    Buntsy's Neighborhood Food and Drink
    1.7 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Hill Haven

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More