Hill Country Nursing & Rehabilitation Center

Reviews of the facility present a mixed but largely positive picture. Some reviewers express concerns about the authenticity of high ratings and difficulty in communication, particularly in getting phone calls answered. However, the majority of feedback highlights the exceptional care, cleanliness, and the welcoming, home-like atmosphere of the facility. Family members of residents frequently commend the staff for their kindness, professionalism, and the quality of care provided to their loved ones, noting improvements in their health and happiness.

Several reviews specifically mention the facility's success in making residents feel comfortable and at home, even those with dementia or who were initially apprehensive about moving to a care facility. The staff is praised for their patience, compassion, and dedication, with many reviewers feeling reassured and at peace with their decision to choose this facility for their loved ones.

Positive remarks also extend to the facility's cleanliness, the quality of meals provided, and the effectiveness of the rehabilitation services. The staff, from healthcare professionals to administrative personnel, are frequently highlighted for going above and beyond in their roles. Some reviews come from employees themselves, who express pride in their work and the care environment they contribute to.

Despite a few criticisms, the overwhelming sentiment is one of gratitude and satisfaction with the level of care and the positive impact on residents' lives. The facility is recommended by many as a trustworthy and caring option for loved ones needing rehabilitation or nursing care.