📞 Call for pricing and availability: (800) 780-8101

Highlands Lake Center

4240 Lakeland Highlands Rd, Lakeland, FL 33813

Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(863) 646-8699

Estimated Pricing

Studio
Estimated $4,739

Price Comparison

  • Average City Price: $4,052
  • Average State Price: $4,755
  • Average National Price: $5,673


  • Highlands Lake Center Description

    Highlands Lake Center is a community that offers memory care, nursing care, respite care and rehabilitation and is about 2.6 miles outside the town of Lakeland Highlands, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.7 out of 10 making it the 23rd highest rated community in the city out of 36 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Lakeland

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Lakeland


    Community Reviews

    7.9
    Highlands Lake Center
    Based on My Caring Plan's proprietary scoring, including 76 reviews across the web

    Ranking

  • Ranking in City: 21 out of 35 communities in Lakeland
  • Ranking in State: 1338 out of 2240 communities in FL
  • Facility and Grounds B

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff at Opis described as amazing, supportive, and caring towards residents and their families. The facility is clean, and the food is highly praised.
    • Visitors appreciated the compassionate visitation process and the friendly, helpful staff during their visits.
    • Opis is commended for its care protocol, especially for patients with dementia, showing kindness and respect.
    • Positive experiences with short-term rehab, highlighting good care, friendly staff, and effective COVID risk management.
    • Visitors noted the facility's cleanliness and pleasant smell, alongside welcoming and helpful staff.
    • Some reviews highlighted the importance of staff friendliness and professionalism, with specific praise for the care provided to their loved ones.
    • Facility cleanliness and the quality of patient care meetings were appreciated, contributing to a welcoming environment.

    Negative Reviews:

    • Concerns raised about moving residents from COVID units back to regular population too quickly and inadequate staffing.
    • Some visitors experienced issues with indoor visitation spaces and communication with the administration.
    • Reports of unprofessional behavior, missing personal items, and inadequate responses to concerns about patient care and belongings.
    • One review mentioned discrimination based on language barriers, specifically affecting a Haitian family.
    • Complaints about billing and office personnel not submitting required paperwork, medication timing issues, and lack of evening care for specific needs.
    • Unprofessional behavior from unit managers and issues with staff treatment were also mentioned.

    Mixed Reviews:

    • While some reviews praised the staff and care quality, others highlighted areas needing improvement such as facility updates, professional behavior, and communication.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

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    Health

    Short-Term Rehabilitation

    Long-Term Care

    Specialty Programs

    Skilled Nursing

    Post-Acute Care

    Physical, Occupational and Speech Therapies


    Services

    Respite Care

    Housekeeping and Laundry Services


    Activities

    Daily Activities

    Recreational Activities


    Community Amenities

    Library


    Room Amenities

    Telephone

    Wi-Fi

    Cable Television


    Dining

    Fine Dining Program

    Bar



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Sept. 29, 1988
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 179
    Total current residents: 172
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-02-26 2020-03-28 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-02-26 2020-03-28 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2018-12-06 2019-01-06 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-12-06 2019-01-06 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-12-06 2019-01-06 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-16 2023-04-04 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2023-01-09 2023-02-08 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-09 2023-02-08 C Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-11-18 2021-12-16 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-11-18 2021-12-16 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-11-18 2021-12-16 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2021-11-18 2021-12-16 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-11-18 2021-12-16 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-11-18 2021-12-16 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-11-18 2021-12-16 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-11-18 2021-12-16 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-06-14 2022-07-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-06-14 2022-07-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-02-28 2020-03-28 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-02-28 2020-03-28 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-05-26 2021-07-08 E Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2018-12-06 2019-01-06 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-12-06 2019-01-06 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-12-06 2019-01-06 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-12-06 2019-01-06 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2018-12-06 2019-01-06 E Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Fines

    Fine Date Fine Amount
    2020-04-20 $27,811
    2020-04-20 $27,810

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lakeland Highlands which is 2.6 miles away and has a population of 11,056 (small town).
    • The average income is $96,789, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 63
      • Average Temperature: 76.2
      • Day Breakdown: The area gets 206 days of rain and 158 days of sun
      • Precipitation: 3.4 inches a year

    Demographic Overview
    • The median age is 38.1 years old, high compared to other cities.
    • 7.08% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 11.1% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 20% Black or African-American, 13% Hispanic or Latino, and 62% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 77.27 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 152.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Sam's Club
    0.7 miles away
    Publix - Lake Miriam
    2.2 miles away
    Greenwise Market
    2.4 miles away
    Walmart Supercenter
    2.4 miles away
    Publix
    2.4 miles away

    Transportation

    Lakeland
    4.4 miles away
    Auburndale Historic Train Depot
    9.7 miles away
    Winter Haven
    11.5 miles away

    Bus Stations

    Mt Zion Assembly Of God Pnr
    14.7 miles away
    Dover Park-N-Ride
    18.5 miles away
    Fishhawk Sports Complex Pnr
    19.9 miles away
    Erindale Dr @ Wrencrest Cr
    20.7 miles away
    Culbreath Rd @ Bloomingdale Av
    20.9 miles away

    Banks

    FloridaCentral Credit Union
    2.1 miles away
    Regions Bank
    2.2 miles away
    Chase
    2.3 miles away
    Center State Bank
    2.3 miles away
    Prime Meridian
    2.3 miles away

    Hospitals

    Lakeland Regional Health Medical Center
    5.2 miles away
    Bartow Regional Medical Center
    6.6 miles away
    Winter Haven Hospital
    12.2 miles away
    South Florida Baptist Hospital
    13.3 miles away
    Heart of Florida Regional Medical Center
    21.5 miles away

    Pharmacies

    Walgreens
    2.1 miles away
    CVS Pharmacy
    2.4 miles away
    Walmart Pharmacy
    2.4 miles away
    Benzer Pharacy
    9.9 miles away
    CVS
    11.9 miles away

    Dentists

    Aspen Dental
    2.3 miles away
    Quality Dental
    7.9 miles away
    John I. Park, DMD, PA
    12.4 miles away
    Eastshore Dental Care
    20.9 miles away
    John M. Cherry, Junior, DMD
    22.7 miles away

    Parks

    Lakeland
    0.4 miles away
    Holloway Park
    0.7 miles away
    Peterson Park
    1.3 miles away
    Handley Park
    1.8 miles away
    Common Grounds Park
    2.1 miles away

    None Found

    Shopping

    Highland City Town Center
    2.6 miles away
    Bartow Shopping Center
    7.4 miles away
    Shoppes of Lakeland
    7.7 miles away
    Lakeland Square Mall
    7.8 miles away
    Plantation Square
    8.6 miles away

    Culture

    Lake Mirror Auditorium
    4.2 miles away
    Lake Mirror Amphitheatre
    4.2 miles away
    Lakeland Community Theatre
    4.2 miles away
    Art Building
    10.2 miles away
    Art Lounge and Gallery
    12.4 miles away

    Restaurants

    Scarpas
    1.6 miles away
    MJ's Pizza & Wings
    1.6 miles away
    Decisions Grill and Bar
    1.7 miles away
    Pizza Hut
    1.8 miles away
    S & L
    1.8 miles away

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    Google map of Highlands Lake Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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