Highland Terrace at Midtown

Reviews of the senior living community show a mix of experiences and opinions. Some visitors and residents have praised the community for its great location, friendly neighbors, and cooperative office staff, highlighting the right-sized spaces and amenities suitable for independent living. The community has been described as bright, clean, and very welcoming by both residents and their families. Many appreciate the efforts of the new owner to improve the community, noting significant positive changes over time.

However, some reviews express dissatisfaction, particularly with changes following new ownership. Concerns include reduced activities, transportation services, and meal options, with some feeling that the community's focus has shifted away from the needs of the elderly. A few reviews mention issues with on-site management being perceived as aloof and a significant increase in rent, which has led to discontent among tenants.

Despite these criticisms, many reviews highlight the community's friendly and helpful staff, the variety of amenities and activities available, and the overall cleanliness and maintenance of the facilities. The dining experience receives mixed feedback, with some residents enjoying the meals and others preferring to cook for themselves due to dissatisfaction with the dining options.

Security and the well-being of residents are noted as high priorities, with many families feeling reassured by the attentive and caring nature of the staff. The community's efforts to create a welcoming and inclusive environment are appreciated, with several residents and their families recommending it as a good place to live.

Overall, while there are areas for improvement, particularly in terms of dining and activities, the community is generally well-regarded by its residents and their families for its friendly atmosphere, competent management, and the sense of belonging it fosters.