📞 Call for pricing and availability: (800) 780-8101

Highland Ridge Rehab Center

5872 Hanks Street, Dublin, VA 24084

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(540) 674-4193

Estimated Pricing

Studio
Estimated $5,354

Price Comparison

  • Average City Price: $5,354
  • Average State Price: $6,250
  • Average National Price: $5,673


  • Highland Ridge Rehab Center Description

    Highland Ridge Rehab Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 6.0 miles outside the town of Radford, Virginia. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.9 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Dublin

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Dublin

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Dublin


    Community Reviews

    8.5
    Highland Ridge Rehab Center
    Based on My Caring Plan's proprietary scoring, including 49 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Dublin
  • Ranking in State: 298 out of 739 communities in VA
  • Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Highland Ridge under its new ownership present a mixed picture. Some reviewers express dissatisfaction, noting a decline in the quality of care and management practices compared to the previous owners. Concerns include increased staffing ratios, high employee turnover, and unprofessional conduct by the management team. One reviewer specifically mentions being terminated unfairly and experiencing a delay in receiving their final paycheck.

    On the other hand, many reviews are positive, highlighting the caring and compassionate staff, great leadership, and the facility's commitment to resident care. Employees and family members of residents praise the facility for its quality of nursing care, homemade meals, and engaging activities. The facility is described as clean, with great food and effective therapy services. It is also noted for its community involvement and for treating residents and employees like family.

    Some reviewers have shared personal experiences of working or having a family member at Highland Ridge, mentioning improvements in health and well-being due to the care provided. The facility is commended for its friendly staff, enjoyable activities, and the overall positive environment.

    In summary, while there are concerns about management practices and organizational issues, many reviews reflect a high level of satisfaction with the care and environment at Highland Ridge, suggesting it remains a valued facility for both residents and employees.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Highland Ridge Rehab Center Videos


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    Health

    24-hour nursing supervision

    Assistance with activities of daily living

    Medication management

    Rehabilitation and care services as needed

    Physical Therapy

    Occupational Therapy


    Services

    Professional entertainment

    Mental health

    Scripted Rounds

    Family council

    Study groups


    Activities

    Engaging social and recreational activities

    Flexible stay schedules

    Social gatherings

    Arts and crafts

    Community trips

    Intergenerational activities


    Community Amenities

    Safe and nurturing environment

    Activity room

    Beauty/barber shop

    Beauty and barber services

    Transportation services

    Laundry facility


    Room Amenities

    43 New Private Rooms

    5 New Semi-Private Rooms

    Private Master Baths and Closets

    Cable Television

    Wireless Internet Capability

    In Room Individual temperature control


    Dining

    Nutritious and balanced meals

    Dietician

    Three delicious meals a day

    Dining experience

    Restaurant-style dining

    Dining room


    Transportation

    Transportation services


    Pet

    Pet visits



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Sept. 1, 1998
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 132
    Total current residents: 127
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 23
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $10278


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-05 nan F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-05-05 2023-06-20 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2023-05-05 2023-06-20 D Smoke Deficiencies Construct fire resistant interior walls.
    2023-05-05 nan F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-05-05 2023-06-20 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2023-05-05 nan E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-05-05 nan E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-05-05 2023-06-20 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-05-05 nan E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-05-05 2023-06-20 E Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2021-10-14 2022-05-16 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-10-14 2021-11-30 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2021-10-14 2021-11-30 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-10-14 2022-05-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-10-14 2021-11-30 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-10-14 2022-05-16 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-10-14 2021-11-30 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-10-14 2022-05-16 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-10-14 2021-11-30 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Fines

    Fine Date Fine Amount
    2020-02-14 $12,259
    2021-01-04 $655
    2021-06-21 $975
    2022-05-19 $8,648
    2022-05-19 $13,305

    What is in the Neighborhood

    General Area Overview
    • The closest city is Radford which is 6.0 miles away and has a population of 17,403 (small town).
    • The average income is $56,099, which is average compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 33
      • Average Temperature: 55.2
      • Day Breakdown: The area gets 181 days of rain, 33 days of snow and 149 days of sun
      • Precipitation: 2.3 inches a year

    Health and Safety Overview
    • The crime rate is 4.59 per 100 people which is high compared to other cities.
      • Violent Crime: 0.91 incidents per 100 people
      • Property Crime: 2.35 incidents per 100 people
      • Drug-Related Crime: 0.87 incidents per 100 people
    • The average life expectancy in zip code is 75.44 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    5.7 miles away
    Kroger
    6.0 miles away
    Walmart Supercenter
    6.0 miles away
    Food City
    8.4 miles away
    Wilburn Valley Grocery
    12.6 miles away

    None Found

    Bus Stations

    Main St/Virginia St WB
    7.2 miles away
    Moffet Hall
    7.3 miles away
    Walker Hall #08
    7.4 miles away
    Muse Hall Bus Stop #10
    7.4 miles away
    #09
    7.4 miles away

    Banks

    Bank of America
    5.8 miles away
    SunTrust
    7.4 miles away
    BB&T
    14.6 miles away
    Wells Fargo
    14.8 miles away
    National Bank
    14.8 miles away

    Hospitals

    LewisGale Hospital Pulaski
    5.1 miles away
    Carilion New River Valley Medical Center
    9.9 miles away
    Carilion Clinic Saint Albans Hospital
    9.9 miles away
    Carilion Giles Memorial Hospital
    14.4 miles away
    Med Express Urgent Care
    14.7 miles away

    Pharmacies

    CVS Pharmacy
    5.8 miles away
    CVS
    6.4 miles away
    Walgreens
    14.7 miles away
    Floyd Pharmacy
    24.8 miles away

    Dentists

    Harper Dds / Larry Mccoy Dds Pc
    14.4 miles away
    Charles E Harris, Family Dentistry
    16.5 miles away
    Richard L. Anthony Dds
    16.5 miles away
    Leander Lanier, Sr. Dds
    16.5 miles away
    Richard H. Tate Dds And George S. Tate Dds
    16.6 miles away

    Parks

    New River Valley Fairgrounds
    0.9 miles away
    Lions Club Park
    0.9 miles away
    Dublin Park
    1.0 miles away
    Randolph Park
    1.8 miles away
    Newbern Historic District
    2.9 miles away

    None Found

    Shopping

    Village Square
    14.2 miles away
    New River Valley Mall
    14.5 miles away
    Northgate Village Shopping
    15.1 miles away
    University Mall
    15.9 miles away

    Culture

    Fine Arts Center for the New River Valley
    7.1 miles away
    XYZ Gallery
    16.8 miles away
    Art Pannonia
    16.8 miles away
    Dance Tech Performing Arts Studio
    16.9 miles away
    Sun Music Hall
    24.6 miles away

    Restaurants

    Waffle House
    2.3 miles away
    Fatz Cafe
    2.4 miles away
    Cinco de Mayo
    2.8 miles away
    Shoney's
    2.8 miles away
    El Charro
    5.7 miles away

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    Google map of Highland Ridge Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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