Highland Manor Of Mesquite

Summary of Reviews for Highland Manor:

• Several reviews express significant dissatisfaction with the care provided, citing instances of neglect, inadequate staffing, and concerns over patient safety and well-being.
• One review highlights a positive experience, praising the cleanliness of the facility, the friendliness and competence of the staff, and the effectiveness of the physical therapy received.
• Concerns were raised about the facility's handling of medications, with one case leading to severe health consequences.
• Issues with the facility's food quality were mentioned, describing it as "processed garbage," though the effort of the food manager was acknowledged.
• Some reviewers noted the facility's appearance as clean and nice from the outside, but criticized the clinical atmosphere and the lack of a homely feel inside.
• Staff friendliness and helpfulness were mentioned positively in one review, though the overall environment was described as more suitable for a hospital or rehab center rather than a long-term living solution.
• Concerns about financial management and patient exploitation were also noted.
• One review appreciated the large rooms and the care level, especially in the Alzheimer's unit, but pointed out staffing issues due to the small community size.

Overall, reviews for Highland Manor are mixed, with several serious concerns raised about patient care and facility management, alongside a few positive remarks about certain aspects of the service and environment.