📞 Call for pricing and availability: (800) 780-8101
Highland House Rehabilitation And Healthcare
1700 Pamalee Drive, Fayetteville, NC 28301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(910) 488-2295Estimated Pricing
Price Comparison
Highland House Rehabilitation And Healthcare Description
Highland House Rehabilitation And Healthcare is a very large 159 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 3.5 miles outside Fayetteville, North Carolina. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 4.9 out of 10 making it the 13th highest rated community in the city out of 14 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Fayetteville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Fayetteville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Fayetteville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Long wait times and lack of communication reported by visitors.
- Difficulty in contacting the facility and lack of response to inquiries.
- Claims of neglect, including denying residents water and not following through with rehab.
- Former employee alleges discrimination, poor treatment of staff and residents, and a hostile work environment.
- Front desk staff described as rude and unacknowledging of visitors.
- Admissions process criticized for misinformation and lack of professionalism.
- Reports of wrongful termination and discrimination against employees.
- Concerns over resident care, including medication errors, hygiene neglect, and inadequate supervision.
- Minimal staff interaction and slow response times highlighted by a resident's family member.
- Facility described as potentially suitable for wildlife rather than human residents due to poor conditions.
- Allegations of neglect leading to a resident's deterioration, dehydration, and malnourishment.
Positive Reviews:
- Some family members report satisfactory experiences, noting caring staff and clean facilities.
- Residents described as well-treated, with one enjoying their own room and another receiving excellent rehab care.
- Staff praised for professionalism, friendliness, and dedication to resident care during challenging times.
- One resident appreciates the genuine care and teamwork among the staff, despite the facility's older appearance and less appealing food.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: March 5, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 106
Total current residents: 75
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $28218
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-11 | 2022-08-26 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-08-11 | 2022-08-26 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-08-11 | 2022-08-26 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-11 | 2022-08-26 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-08-11 | 2022-08-26 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-08-11 | 2022-08-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-08-11 | 2022-08-26 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-08-11 | 2022-08-26 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-06-05 | 2019-06-28 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-06-05 | 2019-06-28 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-06-05 | 2019-06-28 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-06-05 | 2019-06-28 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-01-25 | $650 |
| 2021-05-28 | $5,000 |
| 2022-01-05 | $6,975 |
| 2022-01-05 | $6,923 |
| 2022-06-24 | $15,593 |
What is in the Neighborhood
- The closest city is Fayetteville which is 3.5 miles away and has a population of 201,963 (small city).
- The average income is $34,151, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 46
- Average Temperature: 66.1
- Day Breakdown: The area gets 163 days of rain, 2 days of snow and 198 days of sun
- Precipitation: 2.6 inches a year
- The median age is 30.7 years old, very low compared to other cities.
- 13.91% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.37% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 3% Asian, 38% Black or African-American, 10% Hispanic or Latino, and 43% White.
- The crime rate is 8.42 per 100 people which is very high compared to other cities.
- Violent Crime: 2.08 incidents per 100 people
- Property Crime: 4.55 incidents per 100 people
- Drug-Related Crime: 0.49 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
1.6 miles awaySam's Club
1.9 miles awayWalmart Supercenter
2.1 miles awayFamily Fare
2.7 miles awayHarris Teeter
2.9 miles awayNone Found
None Found
Banks
PNC Bank
2.2 miles awayState Employees Credit Union
2.3 miles awayFort Bragg Federal Credit Union
2.3 miles awayBB&T
2.4 miles awayWells Fargo
2.4 miles awayHospitals
VA Medical Center
2.3 miles awayHighsmith-Rainey Specialty Hospital
3.0 miles awayCross Creek Neurology
3.8 miles awayCape Fear Valley Medical Center
3.9 miles awayFayetteville VA Medical Center
7.1 miles awayPharmacies
CVS Pharmacy
1.1 miles awayRite Aid
2.2 miles awayWalgreens
2.6 miles awayGood Neighbor Pharmacy
3.1 miles awayCape Fear Discount Drugs North
3.2 miles awayDentists
DentalWork
2.8 miles awayO2 Dental Group of Fayetteville
3.1 miles awayDentalWorks
8.7 miles awayLane and Associates
22.4 miles awayParks
Greenwood Park
0.5 miles awayCornerstone Christian Academy Field
0.6 miles awayCumberland Heights Park
1.1 miles awayMazarick Memorial Park
1.2 miles awayMazarick Park
1.2 miles awayNone Found
Shopping
Cross Creek Mall
2.5 miles awayCulture
Cape Fear Regional Theatre
2.5 miles awayGreek Amphitheater
3.9 miles awayRestaurants
Subway
1.3 miles awayThai Pepper
1.8 miles awayRudolph Jones Dining Hall
1.9 miles awayBronco Grill
2.0 miles awayWings +Plus
2.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a very large-sized community with 159 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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