📞 Call for pricing and availability: (800) 780-8101
Highland House Nursing & Rehabilitation Center
2201 N.W. Highland Avenue, Grants Pass, OR 97526
For Pricing & Availability
(800) 780-8101To Reach a Resident
(541) 474-1901Estimated Pricing
Price Comparison
Highland House Nursing & Rehabilitation Center Description
Highland House Nursing & Rehabilitation Center is a community that offers nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the town of Grants Pass, Oregon and is part of the Avalon Health Care network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.5 out of 10 making it the 18th highest rated community in the city out of 22 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Grants Pass
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Grants Pass
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Highland House:
- Many reviews praise the outstanding licensed staff, including physical therapists, CNAs, RNs, and more, highlighting their dedication to making residents feel comfortable and cared for.
- Several family members have noted significant improvements in their loved ones' health and well-being due to the care provided at Highland House.
- Employees express pride in their work environment, citing a compassionate, loving home atmosphere as key to their job satisfaction.
- However, some reviews raise serious concerns about the facility, including neglect, poor hygiene, lack of responsiveness from the staff, and issues with communication and patient care.
- Complaints about the facility not using bed alarms for patients in need and instances of patients not receiving timely medication or assistance were mentioned.
- Positive aspects such as cleanliness, good food, and a friendly staff are noted in several reviews.
- Some reviews mention the facility needing updates and describe the environment as sometimes loud and unprofessional.
- There are mixed experiences regarding the care for non-English speaking residents and handling of personal care items like laundry and dentures.
- A few reviews express gratitude towards the staff for their compassionate care, especially towards veterans and those in need of hospice care.
Overall, while many reviews highlight the compassionate care and positive environment at Highland House, there are significant concerns about neglect, communication, and professionalism that potential residents and their families should consider.
Reviews
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Health
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 21, 1981
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 119
Total current residents: 63
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 28
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $50979
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-08 | 2023-04-29 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-03-08 | 2023-04-29 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-03-08 | 2023-04-29 | D | Egress Deficiencies | Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction. |
| 2023-03-08 | 2023-04-29 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-03-08 | 2023-04-29 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-03-08 | 2023-04-29 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-01-18 | 2022-03-23 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2022-01-18 | 2022-03-23 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-01-18 | 2022-03-23 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-01-18 | 2022-03-23 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-01-18 | 2022-03-23 | F | Egress Deficiencies | Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction. |
| 2022-01-18 | 2022-03-23 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-01-18 | 2022-03-23 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-01-18 | 2022-03-23 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-01-18 | 2022-03-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-10-11 | 2018-11-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-09-19 | $10,056 |
| 2021-05-20 | $48,038 |
| 2021-08-09 | $650 |
| 2021-08-30 | $975 |
| 2022-04-18 | $1,316 |
What is in the Neighborhood
- The closest city is Grants Pass which is 1.8 miles away and has a population of 37,088 (mid sized town).
- The average income is $56,662, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 41
- Average Temperature: 57.1
- Day Breakdown: The area gets 124 days of rain, 6 days of snow and 234 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 8.87 per 100 people which is very high compared to other cities.
- Violent Crime: 1.27 incidents per 100 people
- Property Crime: 5.91 incidents per 100 people
- Drug-Related Crime: 0.5 incidents per 100 people
- The average life expectancy in zip code is 76.86 years old, which is low compared to other zip codes.
- Air Quality: Good Days 138.0, Moderate Days 41.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
1.9 miles awayAlbertsons
2.2 miles awayFred Meyer
2.4 miles awayWinCo Foods
2.5 miles awayWalmart Supercenter
2.6 miles awayNone Found
Bus Stations
Rogue Community College
4.9 miles awayRVTD
21.3 miles awayBanks
Evergreen
1.0 miles awayAmericanWest
1.0 miles awayU.S. Bank
1.9 miles awayWashington Federal
2.1 miles awayRogue federal
2.2 miles awayHospitals
Asante Three Rivers Medical Center
3.0 miles awayPharmacies
Grants Pass Pharmacy
1.9 miles awayWalmart Pharmacy
2.6 miles awayBi-Mart
2.7 miles awayWalgreens
3.0 miles awayRite Aid
3.1 miles awayDentists
Aspen Dental
2.4 miles awayBrodie Dental
21.6 miles awayTable Rock family dentistry
22.1 miles awayoak street dental
22.3 miles awayParks
Gilbert Creek Park
0.4 miles awayOgle Park
0.8 miles awayLawnridge Park
1.1 miles awayKesterson Park
1.3 miles awayCroxton Pioneer Memorial Park
1.4 miles awayNone Found
None Found
Culture
Barnstormers
1.3 miles awayRogue Theatre
1.9 miles awayAmphitheater
16.4 miles awayBritt Festival Pavilion
21.2 miles awayRestaurants
Black Bear Diner
0.6 miles awayRic's Convette Bar & Grill
0.6 miles awaySizzler
0.7 miles awayClimate City Brewing
1.7 miles awayThe Laughing Clam
1.8 miles awayGet exact pricing & check availability
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