📞 Call for pricing and availability: (800) 780-8101
Highland Health Care Center
1450 26Th Street, Highland, IL 62249
For Pricing & Availability
(800) 780-8101To Reach a Resident
(618) 654-2368Estimated Pricing
Price Comparison
Highland Health Care Center Description
Highland Health Care Center is a community that offers memory care, nursing care and respite care and is located in the small town of Highland, Illinois. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.3 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Highland
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Highland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Highland Health Care has received a mix of reviews from family members of residents. Many praise the facility for its friendly, helpful, and positive staff, noting the attentive care provided to their loved ones. Specific staff members have been highlighted for going above and beyond in their duties, contributing to a positive experience for both residents and their families. The facility itself has been described as clean and well-maintained, with delicious food and a pleasant atmosphere.
However, there have been significant concerns raised by some reviewers. Issues include delayed communication from the admission team, denied access to a dying relative contrary to law, and allegations of physical and mental abuse which were reportedly confirmed by an investigation. One family reported poor care leading to health deterioration over a short stay, including untreated infections and neglect. Another detailed account criticized the lack of compassion and professionalism among some staff, leading to a resident's critical condition being overlooked until family intervention.
Despite these serious concerns, others have shared positive experiences, highlighting the facility's efforts in making transitions smooth and ensuring the safety of residents through strict COVID guidelines. The staff's dedication to resident care, including personal grooming and medical attention, has been appreciated. The facility's ongoing renovations and updates have also been noted as positive steps towards improving the environment for residents.
Overall, while many families have had positive experiences with Highland Health Care, the facility has faced serious allegations and complaints from others. Prospective residents and their families are encouraged to consider these mixed reviews carefully.
Reviews
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Highland Health Care Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 20, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 128
Total current residents: 82
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 30
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $81075
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-14 | 2023-01-08 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-12-14 | 2023-01-10 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-14 | 2023-01-08 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-12-14 | 2023-01-08 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-12-14 | 2023-01-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-12-14 | 2023-01-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-11-12 | 2021-12-02 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-11-12 | 2021-12-02 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-11-12 | 2021-12-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-10-03 | 2019-10-21 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-10-03 | 2019-10-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-10-03 | 2019-10-21 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-08 | 2023-05-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-02 | 2023-03-13 | G | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-03 | 2022-08-10 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-12-09 | 2022-12-19 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-12-09 | 2022-12-19 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2022-06-09 | 2022-06-23 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-01 | 2022-04-07 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-18 | 2022-04-06 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-18 | 2022-04-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-17 | 2021-12-01 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-09-20 | 2021-10-07 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-08-05 | 2021-08-06 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-03 | 2021-12-01 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-11-03 | 2021-12-01 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-11-03 | 2021-12-01 | E | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2021-11-03 | 2021-12-01 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-11-03 | 2021-12-01 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-03 | 2021-12-01 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-11-03 | 2021-12-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-03 | 2021-12-01 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2021-11-03 | 2021-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-11-03 | 2021-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-11-03 | 2021-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-11-03 | 2021-12-01 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-03 | 2021-12-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-03 | 2021-12-01 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-03 | 2021-12-01 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-03 | 2021-12-01 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-02-03 | 2021-02-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-07 | 2021-01-05 | F | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-07-23 | 2021-07-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-23 | 2021-07-26 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-01-26 | 2021-01-27 | G | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2021-01-06 | 2021-02-05 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-01-06 | 2021-02-05 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-10-23 | 2020-11-27 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-10-23 | 2020-11-27 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-10-23 | 2020-11-27 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-10-23 | 2020-11-27 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-10-23 | 2020-11-27 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2020-10-23 | 2020-11-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-02 | 2019-10-21 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-10-02 | 2019-10-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-02 | 2019-10-21 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-10-02 | 2019-10-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-02 | 2019-10-21 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-23 | $9,750 |
| 2021-01-06 | $19,523 |
| 2021-01-06 | $30,035 |
| 2021-11-03 | $41,727 |
| 2021-11-03 | $64,195 |
| 2022-03-18 | $15,500 |
| 2022-03-18 | $10,075 |
What is in the Neighborhood
- The closest city is Highland which is 1.0 miles away and has a population of 9,848 (very small town).
- The average income is $78,951, which is high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 33
- Average Temperature: 57.5
- Day Breakdown: The area gets 146 days of rain, 20 days of snow and 198 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 1.59 per 100 people which is very low compared to other cities.
- Violent Crime: 0.37 incidents per 100 people
- Property Crime: 0.86 incidents per 100 people
- Drug-Related Crime: 0.17 incidents per 100 people
- The average life expectancy in zip code is 76.44 years old, which is low compared to other zip codes.
- Air Quality: Good Days 166.0, Moderate Days 98.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
2.5 miles awayFreshway IGA
8.2 miles awayTrenton Processing
8.3 miles awaySchnucks
15.4 miles awayAldi
15.6 miles awayNone Found
Bus Stations
Summerfield at Meyer
11.0 miles awayAlton at Summerfield
11.1 miles awaySt. Louis at Illinois Route 4
11.1 miles awayAlton at Mckendree College
11.2 miles awayMonroe at St. Louis
11.3 miles awayBanks
Community Bank of Trenton
8.3 miles awayTempo Bank
8.3 miles awayFCB Trenton
8.3 miles awayAviston Welcome Sign
8.5 miles awayGCS
11.5 miles awayHospitals
Saint Joseph's Hospital
1.9 miles awayHSHS St. Joseph's Hospital - Breese
10.5 miles awayHitz Care Home
11.6 miles awayAnderson Hospital
14.6 miles awayMemorial Hospital East
16.2 miles awayPharmacies
Walgreens
1.6 miles awayFamily Pharmacy
8.3 miles awayCerreto's Maryville Pharmacy
15.3 miles awayDierbergs Pharmacy Drive Through
15.8 miles awayCVS Pharmacy
16.7 miles awayDentists
Kurt D. James, DDS, PC
12.2 miles awayTroy Family Dental
12.3 miles awayComfort Dental
15.8 miles awayPark Place Dental
16.6 miles awayHite Family Dentistry
16.7 miles awayParks
Merwin Park
0.1 miles awayVFW Club Park
0.2 miles awayLindendale Park
0.4 miles awayMadison County Fairgrounds
0.7 miles awayWater Tower Park
0.8 miles awayNone Found
Shopping
Park Plaza
16.2 miles awaySunset Hills Professional Center
17.7 miles awaySt Clair Square
18.7 miles awayCulture
The Russel E. and Fern M. Hettenhausen Center for the Arts
11.2 miles awayCleaon Etzkorn Bandstand
16.3 miles awayThe Wildley Theatre
16.6 miles awayEdwardsville Arts Center
16.8 miles awayMiners Theatre
17.4 miles awayRestaurants
DiMaggio's
1.0 miles awayChina Restaurant
1.0 miles awayThe Railshake Brewery
1.3 miles awayHighland Diner
1.4 miles awayBlue Springs
4.6 miles awayGet exact pricing & check availability
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