📞 Call for pricing and availability: (800) 780-8101

Highland Care Center Of Redlands

700 East Highland Avenue, Redlands, CA 92374

Nursing Home Skilled Nursing Rehabilitation
My image My image
(800) 780-8101
Care Types Pricing About Services and Amenities Nursing Home Info Neighborhood Reviews
Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(909) 793-2678

Estimated Pricing

Studio
Estimated $6,219

Price Comparison

  • Average City Price: $6,290
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Highland Care Center Of Redlands Description

    Highland Care Center Of Redlands is a community that offers nursing care, skilled nursing and rehabilitation and is located in Redlands, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.6 out of 10 making it the 17th highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Redlands

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Redlands

    Community Reviews

    6.0
    Highland Care Center Of Redlands
    Based on My Caring Plan's proprietary scoring, including 53 reviews across the web

    Ranking

  • Ranking in City: 17 out of 20 communities in Redlands
  • Ranking in State: 3186 out of 3640 communities in CA

    • Facility and Grounds B

    Care B

    Staff B

    Cleanliness B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many guests have had wonderful experiences, highlighting the caring and sweet staff, high-level physical therapy, and restaurant-quality food.
    • Significant improvements in patient conditions have been noted, with special mentions of the kindness, helpfulness, and friendliness of the employees.
    • Some reviewers highly recommend the facility based on their personal experiences, praising the helpful and kind staff, effective PT/OT, and the overall care and attention provided to their loved ones.
    • Several reviews mention the cleanliness of the facility, the variety of activities available, and the professional and helpful nature of the staff, especially in providing quality care during physical therapy sessions.

    Negative Reviews:

    • Concerns have been raised about understaffing, particularly on weekends, with reports of only 2 staff members for an 80-bed facility, leading to poor patient care.
    • Some reviewers express dissatisfaction with customer service, describing front desk personnel and administrators as unhelpful and rude.
    • There are reports of negative changes over time, with some suggesting that the quality of care has declined due to changes in management or staff.
    • Several reviews strongly advise against the facility, citing instances of neglect leading to serious health issues such as pneumonia and malnutrition, as well as poor communication and responsiveness from the staff.
    • Complaints about specific issues like roommates not being dealt with promptly, unpleasant odors in certain sections, and a lack of empathy among staff have also been mentioned.

    Mixed Reviews:

    • While some reviews are generally positive about the care and staff, they also mention minor issues such as delays in transport services and room assignment luck.
    • Others note that while the facility is nice and clean with friendly staff, there are areas that need improvement, such as handling roommate situations more effectively.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

    Health

    Palliative care

    IV therapy

    Restorative therapy

    Stroke recovery

    Wound care program

    Wellness program

    Transportation

    Scheduled transportation

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Dec. 31, 1971
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 80
    Total current residents: 81
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-01 2022-08-23 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-08-01 2022-08-23 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-08-01 2022-08-23 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-08-01 2022-08-23 D Smoke Deficiencies Construct fire resistant interior walls.
    2022-08-01 2022-08-23 D Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2022-08-01 2022-08-23 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-08-01 2022-08-23 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-01 2022-08-23 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-08-01 2022-08-23 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-08-01 2022-08-23 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2022-08-01 2022-08-23 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2022-08-01 2022-08-23 D Smoke Deficiencies Meet other general requirements.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2020-02-04 2020-03-06 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-02-04 2020-03-06 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2020-02-04 2020-03-06 E Smoke Deficiencies Provide properly protected cooking facilities.
    2020-02-04 2020-03-06 E Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2020-02-04 2020-03-06 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-02-04 2020-03-06 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-02-04 2020-03-06 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-02-04 2020-03-06 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-02-04 2020-03-06 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-01-16 2019-03-05 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-01-16 2019-03-05 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-01-16 2019-03-05 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-01-16 2019-03-05 D Egress Deficiencies Provide rooms that can be unlocked from inside without a key.
    2019-01-16 2019-03-05 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-01-16 2019-03-05 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-01-16 2019-03-05 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-01-16 2019-03-05 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-01-16 2019-03-05 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-01-16 2019-03-05 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure electrical receptacles or cover plates have distinctive color or marking.
    2019-01-16 2019-03-05 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use and maintenance of medical gas equipment.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-29 2022-08-23 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-07-29 2022-08-23 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-07-29 2022-08-23 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-07-29 2022-08-23 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-07-29 2022-08-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-07-29 2022-08-23 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-07-29 2022-08-23 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-07-29 2022-08-23 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-07-29 2022-08-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-07-29 2022-08-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-29 2022-08-23 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2022-07-29 2022-08-23 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-28 nan E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-28 nan E Infection Control Deficiencies Report COVID19 data to residents and families.
    2021-12-28 nan E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2020-02-07 2020-03-05 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-02-07 2020-03-05 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-02-07 2020-03-05 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-02-07 2020-03-05 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2020-02-07 2020-03-05 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-07 2020-03-07 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2020-11-24 2021-01-21 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-12-06 2019-01-16 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-12-06 2019-01-16 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-12-06 2019-01-16 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2018-12-06 2019-01-16 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-12-06 2019-01-16 E Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2018-12-06 2019-01-16 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Fines

    Fine Date Fine Amount
    2020-01-30 $6,633
    2020-06-08 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Redlands which is 1.3 miles away and has a population of 71,035 (large town).
    • The average income is $72,969, which is high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 54
      • Average Temperature: 68.3
      • Day Breakdown: The area gets 42 days of rain and 322 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 36.2 years old, high compared to other cities.
    • 4.85% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 12.22% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 7% Asian, 7% Black or African-American, 22% Hispanic or Latino, and 62% White.

    Health and Safety Overview
    • The crime rate is 6.22 per 100 people which is high compared to other cities.
      • Violent Crime: 0.91 incidents per 100 people
      • Property Crime: 3.82 incidents per 100 people
      • Drug-Related Crime: 0.81 incidents per 100 people
    • The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.5 miles away
    Gerrard's Market
    1.2 miles away
    Vons
    1.4 miles away
    Trader Joe's
    1.5 miles away
    Stater Bros.
    1.7 miles away

    Transportation

    University of Redlands
    1.0 miles away
    Downtown Redlands
    1.5 miles away
    Esri
    2.1 miles away

    Bus Stations

    5170
    3.4 miles away
    Omni
    4.0 miles away

    Banks

    Chase
    0.4 miles away
    UBS
    1.2 miles away
    Bank of America
    1.2 miles away
    Wells Fargo
    1.2 miles away
    Pacific Western Bank
    1.2 miles away

    Hospitals

    Redlands Community Hospital
    2.4 miles away
    Loma Linda University Behavioral Medicine Center
    2.8 miles away
    Loma Linda University Surgical Hospital
    3.2 miles away
    VA Loma Linda Ambulatory Care Center
    4.1 miles away
    VA Loma Linda Healthcare System
    4.8 miles away

    Pharmacies

    CVS Pharmacy
    1.4 miles away
    Walgreens
    1.8 miles away
    Outpatient Pharmacy
    5.0 miles away
    Yucaipa Valley Pharmacy
    5.1 miles away
    Rite Aid
    6.4 miles away

    Dentists

    Pure Gold
    1.5 miles away
    Dr. Hilda Yacoub
    6.5 miles away
    Dr. Scott Parker DDS
    6.7 miles away
    Loma Linda Univ Dentistry & Orthodontics
    7.2 miles away
    Bright Now! Dental
    9.8 miles away

    Parks

    Ford Park
    0.0 miles away
    Fire Prevention Garden
    0.0 miles away
    Brother Boniface Memorial Garden
    0.2 miles away
    Saint Francis Garden
    0.3 miles away
    Redlands
    0.5 miles away

    Places of Worship

    Diamond Zen Center
    23.0 miles away

    Shopping

    Inland Center
    8.1 miles away
    Palm Plaza Moreno Valley
    8.3 miles away
    Carousel Mall
    8.5 miles away
    Moreno Valley Mall
    9.5 miles away
    The Village Shops & Courtyard
    19.7 miles away

    Culture

    Outdoor Theatre
    0.7 miles away
    Glenn Wallichs Theatre
    1.0 miles away
    Greek Theatre
    1.1 miles away
    Tom and Ann Peppers Art Center
    1.2 miles away
    Brown Amphitheater
    1.3 miles away

    Restaurants

    Pizza Hut
    0.5 miles away
    La Volata Pizzeria
    0.6 miles away
    Tokyo Sushi
    0.9 miles away
    Siam Dish
    0.9 miles away
    Taco Shack
    1.1 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

    Google map of Highland Care Center Of Redlands

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Call (800) 780-8101

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

    Highest Rated Communities Nearby

    Hamilton Home

    Hamilton Home

    940 Stillman Ave., Redlands, CA 92374

    Rating: 9.7

    Assisted Living

    View Details
    Integrated Care Communities - B1

    Integrated Care Communities - B1

    14295 Nason Street, Moreno Valley, CA 92555

    Rating: 9.5

    Assisted Living

    View Details
    Integrated Care Communities - A1

    Integrated Care Communities - A1

    14265 Nason Street, Moreno Valley, CA 92555

    Rating: 9.5

    Assisted Living

    View Details

    Closest Communities

    Redlands Healthcare Center

    Redlands Healthcare Center

    1620 West Fern Avenue, Redlands, CA 92373

    Rating: 6.5

    Memory Care Nursing Home Skilled Nursing Rehabilitation

    View Details
    Grand Terrace Health Care Center

    Grand Terrace Health Care Center

    12000 Mt Vernon Avenue, Grand Terrace, CA 92313

    Rating: 7.3

    Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation

    View Details
    Linda Valley Care Center

    Linda Valley Care Center

    25383 Cole Street, Loma Linda, CA 92354

    Rating: 7.2

    Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation

    View Details

    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More

    Cities Nearby