Highgate At Vancouver

Highgate Senior Living has received glowing reviews from both employees and family members of residents. One employee expressed their honor in working for Highgate, highlighting the wonderful team, the dedication to residents, and the supportive 'higher-ups' who are willing to work alongside their staff. They cherished the time spent with residents and the learning experience gained.

Family members have praised Highgate for their hard work and dedication, especially during the pandemic, noting the happiness and joy the staff brings to their loved ones. The communication has been excellent, particularly for those living out of state, and the implemented protocols have made families feel that their loved ones are in a safe environment.

Highgate is described as the perfect blend of care, socializing, and activities, providing more than what is typically offered in assisted living facilities or adult family homes. The staff's team spirit and camaraderie set Highgate apart, with every staff member being helpful and prepared to meet the needs of residents and their families. The facility is praised for its welcoming atmosphere, organized activities, and the personal touches that make it feel like home.

Residents and their families have experienced exceptional care and compassion, especially during challenging times such as the transition to assisted living and dealing with dementia. The staff's genuine care and the extra effort to accommodate residents' needs, such as allowing pets, are highly valued. The community's response to COVID-19, including daily health updates and facilitating window visits, has been commendable.

Highgate's ability to adapt to the changing needs of residents, from independent living to assisted living and memory care, is highly recommended. The safety measures and preventive protocols during the pandemic have reassured families of their loved ones' well-being.

Overall, Highgate Senior Living is celebrated for its top-notch facilities, friendly and helpful staff, and the high-quality care provided to residents. It is recognized as a great place to work, where employees respect and help each other, treating residents like family. The management's dedication to ensuring the best care for residents is evident, making Highgate a highly recommended option for senior living.