Highgate At Prescott

Residents and their families have shared their experiences at Highgate, highlighting the compassionate and professional care provided by the staff. Many appreciate the individual attention and efforts to make residents feel comfortable and at home, especially during challenging times like the pandemic. The variety of activities and the quality of food receive positive mentions, contributing to the residents' happiness and well-being.

Some reviews suggest areas for improvement, such as reducing wait times for care and providing more attention to specific needs, like pet care. The importance of music and social activities is also noted, enhancing the quality of life for the residents. The staff's dedication, from caregivers to administrative personnel, is consistently praised for their kindness, efficiency, and the personal care they provide.

Comparisons with other facilities in the area indicate that Highgate stands out for its warm, engaging environment and the staff's commitment to safety, quality of life, and compassionate care. Families express gratitude for the peace of mind they feel, knowing their loved ones are in good hands. The thoughtful approach to addressing residents' preferences and needs, including dietary considerations, is appreciated.

Overall, Highgate is highly recommended by residents and their families for anyone looking for a caring, professional, and welcoming senior living community.