High Hope Care Center Of Brenham

Negative Aspects:

• Difficulty in reaching staff via phone and getting updates on residents.
• Reports of resident abuse with no follow-up.
• Some residents experiencing wounds frequently.
• Perception of staff indifference, with exceptions.

Positive Aspects:

• Several staff members, including a social worker and a nurse, praised for their dedication and care.
• Changes in staff and management have been positively received, with improvements noted.
• Facility cleanliness and management receive high marks.
• Residents appear happy and well-cared for, according to visitors.
• Family members appreciate the attentive and kind nature of the staff.
• Entertainment and activities for residents are well-received and enjoyed.
• Precautions like temperature checks for safety are appreciated.

Mixed Feedback:

• Some reviewers express frustration with communication barriers but acknowledge positive changes and care quality.
• Visitors have had varied experiences, from difficulty in contacting staff to being satisfied with the care provided.

Overall Sentiment:

The facility has areas of concern, particularly with communication and some staff attitudes. However, there are numerous positive reviews highlighting dedicated staff, good management, and a caring environment. Improvements and changes in staff and management have been noted and appreciated by family members and visitors.